Account Manager (Recruitment)

Job description

Working in Birmingham City Centre, within easy walking distance of Grand Central and all other major railway stations, our Birmingham office is now looking for a Recruitment Account Manager.

Managing customers and candidates, whilst ensuring shift bookings are managed in a professional, organised manner.

Thanks to tremendous growth over the past 18 months, we are looking for an experienced account manager to join our team in Birmingham. Working with existing clients and focussing on placing our candidate pool into temporary nursing and care shifts you will play a key part in supporting our on-going growth and expansion plans.

Success will come from developing close relationships with both your candidate pool and the booking coordinators within our clients. You will work with a mix of online and telephone based booking systems and must possess excellent organisational and time management skills.

You will provide resourcing support in the sourcing and selecting of candidates for the business, promoting our referral schemes and ensuring that our candidate pool is growing and improving. Any experience in a fast paced environment will be hugely beneficial, as will excellent communication skills.

The job holder will be responsible for managing daily shift bookings for nurses and healthcare assistants, as well as resourcing - finding - new candidates to join our nursing pool. Working closely with candidates and customers alike you will provide excellent customer service, efficiency and work to ensure full utilisation of our available candidate pool.

You will also work closely with our recruitment and compliance teams to ensure that all of our candidates are made compliant for work as soon as possible and remain compliant. The successful candidate will ensure that they understand the needs of the clients and match appropriate candidates with vacancies to provide a quality tailored recruitment service whilst working towards targets set by the company.

Firstpoint Healthcare is a wholly owned subsidiary of Servoca Plc, which is an AIM listed company and was awarded Recruitment International's Plc of the Year. Our parent company operates in a number of specialist public sector recruitment markets including healthcare, education and security.

With a wealth of knowledge and expertise in the industry, Firstpoint Healthcare is a leading provider of nurses, healthcare and support workers throughout the UK.

Firstpoint Healthcare supply to a variety of clients including NHS, private hospitals, and private nursing homes. Our reputation for quality and reliable staffing solutions has enabled us to build long-term, knowledge based relationships with our clients and nurses like. We are always keen to hear from recruiters who want to work in an environment promoting autonomy, trust and empowerment.

Our consultants run their desks as they would their own businesses - we encourage ownership & accountability and believe passionately in empowering our people to perform. Nursing is one of the most buoyant recruitment sectors and we are keen to hear from you if this is a market you are in - or would like to be in!

The successful applicant will have the following skills and experience:

Essential

1. Previous experience of providing administrative support within a busy working environment.
2. Excellent oral and written communication skills with the ability to communicate with people at all levels both in person and over the telephone.
3. Ability to build and maintain excellent working relationships with strong customer service skills.
4. Excellent administration and organisational skills with the ability to prioritise workload.
5. Good level of general education.
6. Computer literate with proficiency in Microsoft Word, Excel and PowerPoint.