Transport Control Tower Analyst
MEXICO
Job description
What will you do?
· Leads onsite LTP/LLP (lead transport/logistics provider) in shipment exception mitigation process execution with built-in process quality
· Quickly applies tactical solutions to resolve ad-hoc issues and adjust to the dynamic requirements of our customer/ supplier base
· Serves as Transportation leader coordinating response for major disruptions (hurricane, port strike, etc.) in network and launch of fully flexible response (Includes: Sense, Analysis, Respond, Communicate, Learn activities)
· Leads short-term hyper-care crisis management: coordinate daily/weekly meetings, define action plans and monitor/control until back-to-normal state
· Develops relationship with transport service providers to efficiently communicate, resolve escalations and apply process improvement
· Uses historical shipment exception data to identify and lead continuous improvement projects that mitigate future customer delivery risk exposure
· Acts as project manager and subject matter expert for key transformational projects in Control Tower
· Liaison and problem solves with third party transportation provider support teams to translate customer needs into cost effective and efficient transport solutions
· Conducts Root cause corrective action planning in conjunction with other teams to enable and enact sustainable and scalable transport solutions
Desired profile
Qualifications :
What qualifications will make you successful?
· Holds Bachelor’s degree in Business functional discipline
· At least 2 years of relevant Supply Chain / Logistics Management experience with a combination of both domestic and international shipment management a plus
· Strong analytical skill for data mining, with significant proficiency with Microsoft Excel functionality required and Tableau dashboard development experience a plus
· Effective communication skills and ability to develop strong cross-functional relationships. Comfortable interacting with various leadership levels of the organization