Training Specialist

Job description

Duties/Responsibilities:

· Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
· Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
· Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills.
· Creates and/or acquires training procedure manuals, guides, and course materials.
· Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
· Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
· Assesses training materials prepared by instructors.
· Evaluates program effectiveness through assessments, surveys, and feedback.
· Maintains knowledge of the latest trends in training and development.
· Performs other related duties as required.

Required Skills/Abilities:

· Excellent verbal and written communication skills.
· Strong presentation skills.
· Adept with a variety of multimedia training platforms and methods.
· Ability to evaluate and research training options and alternatives.
· Ability to design and implement effective training and development.
· Extremely proficient with Microsoft Office Suite and related program software.

Education and Experience:

· Bachelor’s degree in Human Resources, Training and Development, or a related field required.
· At least two (2) years’ previous experience as a trainer, corporate training specialist, or related position is a plus.

Desired profile

Qualifications :

Duties/Responsibilities:

·  Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
·  Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
·  Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills.
·  Creates and/or acquires training procedure manuals, guides, and course materials.
·  Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
·  Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
·  Assesses training materials prepared by instructors.
·  Evaluates program effectiveness through assessments, surveys, and feedback.
·  Maintains knowledge of the latest trends in training and development.
·  Performs other related duties as required.

Required Skills/Abilities:

·  Excellent verbal and written communication skills.
·  Strong presentation skills.
·  Adept with a variety of multimedia training platforms and methods.
·  Ability to evaluate and research training options and alternatives.
·  Ability to design and implement effective training and development.
·  Extremely proficient with Microsoft Office Suite and related program software.

Education and Experience:

·  Bachelor’s degree in Human Resources, Training and Development, or a related field required.
·  At least two (2) years’ previous experience as a trainer, corporate training specialist, or related position is a plus.