SME Order Management, Revenue Lead

Job description

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role: SME Order Management, Revenue Lead

We are looking for an experienced Order Management personnel to help us unlock further commercial value for our business.

What will you do?

Reporting to Order Management Manager, you will be:

Essential Functions

· Escalation contact for OEM customers on OM and Logistics issue and requests. Responsible for Order-to-Delivery. Process the order from Purchase Order database, order entry acknowledgment, order status review shipment pre-alert, fulfillment and delivery.

· Manage the Supply Gap or Revenue Landing Estimate in coordination with Data Analyst, Order Management members, Supply Chain, Logistics, Transport and Local Entity

· Chair meetings with Sales Countries in providing updates on the estimated landing, the opportunities to maximize sales and providing insight to countries on how they can attain their revenue target

· Coordinate, monitor, and guide OM personnel in executing the fulfillment of Orders in support for the Revenue Landing of the assigned cluster

· Coordinate with Supply Chain, DC Ops, Transport, Logistics and other stakeholders to fulfill the request dates of customer, expedite and raise the concerns to meet customer requirements

Secondary Functions

· Monitor aging of staged inventory in DC.

· Coordinate with forwarders for collection arrangement and pre-booking of vessel.

· Support OEM customer’s order-to-delivery and logistics coordination.

· Liaise with sales and customers to resolve PO price discrepancy and unbooked orders.

· Manages backorder and update Promise Ship Date.

· Process stock rotations and CMA requests.

· Serves as primary focal point for customer interaction. Analyses, filters and advocates customer’s requirements and concerns.

· Chair weekly conference call with country sales or distributors on order review.

· Liaise with Supply Chain Planning and factory on supply status and PDU configurations, follow up closely on delivery schedule to ensure full solutions delivered on time as per promised on site date.

· Liaise with local entity Logistics pertaining to in transit / shipment & order details.

· Monitor each transactional order closely and on-top of progressing status.

· Anticipate problems and provide early warnings.

· Upon completion of start-up, release invoicing hold to close the order and trigger invoicing.

· Comply with company policies & procedures and audit requirements.

· Comply and maintain On Time Delivery & OM key performance metrics at all times.

· Generate daily Open Orders Report.

Desired profile

Qualifications :

Who would be successful?

· Bachelor’s/College Degree in any field.

· 5 years working experience in either; Order Management, Shipping Coordination, Fulfillment Coordination, Customer Service

· 2 years working experience in leading people either as functional lead or operational leader

· Familiar with computers and related software.

· Strong verbal and written communication skills with the ability to work independently and handle multiple tasks at the same time.

· Flexible and willing to work additional hours during high peak volume times during each quarter.

· Able to deal with stressful situations & multiple conflicting priorities and strong ability to multitask and work in fast paced, constantly changing environment. Able to work well with people.

· Organization and problem-solving skills with attention to details is highly desired.

· Fluent in English, both verbal and written, is required.

· Applicants must be willing to work in Cavite.

What’s in it for me?

· Global Family Leave

· Comprehensive medical coverage for employee and dependents

· Worldwide Employee Stock Ownership

· Onsite gym

…and more!

Who will you report to? Order Management Manager

About SME Order Management, Revenue Lead

This position is an essential supporting link between SP Sales and Service teams, the local logistics team, and our local distributors & customers. This person is responsible for SP order management and fulfillment coordination, from order entry, booking, dispatch and tracking of all Sales Orders, within East Asia Secure Power Division. Work involves extensive dealing with Sales Team, Distributors, Resellers, End Customers, 3 rd Party warehouse on matters such as order status, PO discrepancy, & order prioritization.

This position works with the following key internal parties:

·  Commercial Teams
·  Finance
·  Pricing Team
·  Product and Configuration Teams
·  DC Planners
·  ANC Buyers
·  Logistics

This position works with the following key external parties:

·  Distributors (Product Managers and Buyers)







Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue

137 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

Video Link: https://youtu.be/J0cFSdFpI24

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.