Service Coordinator, Bilingual - ASCO

Job description

Bilingual Service Coordinator REF# 0061EF

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

Great people make Schneider Electric a great company.

Reporting to the National Service Manager, the Bilingual Service Coordinator is responsible for the assigning and scheduling of Service Technicians.

General Responsibilities:
· Coordinate service work by acting as liaison between customer, service technician and service sales
· Prepare and issue work orders for work to be performed
· Obtain all pertinent job and equipment details
· Order parts and drawings required for the job
· Initiate service report
· Assign and schedule service technicians
· Open new service accounts by obtaining, recording & updating all required information on all company systems
· Complete project documentation by ensuring all pertinent information on SR is complete and accurate
· Maintain P/M database by preparing and processing orders/billing, processing credits/debits, recording all contracts, updating with additions, deletions and changes and issuing PM renewal reports to service sales for action.
· Maintain district parts inventory by keeping inventory records and entering and expediting orders
· Prepare cost estimate and quotations by reviewing and forwarding to sales any/all technical comments/recommendations indicated on inspection forms
· Assisting sales by obtaining parts/pricing info from factory and issuing quotation to the customer

Desired profile

Qualifications :

Qualifications & Experience :
·  Post secondary education in admin related field
·  Fluently bilingual in French (both written and spoken)
·  Proficient in Word, Excel, Outlook, etc. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY .

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.