Provides post-sales technical expertise during the installation, implementation and maintenance of company products, following detailed customer installation requirements. Ensures that clients needs have been met and that the product/solution is fully functioning according to specification. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
Ideal candidate profile
Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
Normally receives detailed instructions on all work. Work is regularly reviewed by supervisor/senior peers.
Minimum Degree in Engineering or related discipline
Typically requires 0-2 years of professional experience