Customer Project Officer

Job description

Schneider Electric™creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

Great people make Schneider Electric a great company.

What do you get to do in this position?

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This role responsible for the service delivery/site execution performance delivered to customers by 3rd parties called subcontractors, on behalf or supporting Schneider Electric teams.

Subcontractors Manager ensures that work orders are effectively resourced and executed in a safe (including cybersecurity) and efficient manner, satisfying customers, at required quality standards and budgeted costs.

This position will implement the Service Delivery Strategy defined by the country, managing subcontractor’s end to end (consider, select, enable, monitor and evaluate) and building a strong collaboration and performance with them according to yearly Business Plan established by the Field Services VP.

Subcontractors Manager is key point of contact between Schneider Electric and Subcontractors whether certified or not. She/he is also responsible for certifying and supporting Channel Partners during the service performance

Desired profile

Qualifications :

This job might be for you if:

Normally requires minimum 4-year degree in Business Administration or Engineering and minimum 3+ year experience in people management (Subcontractor coordination, channel or vendor will be a plus).

Desired but not mandatory to have knowledge on Services operations.

Ability to build trust, engage cross functional teams, manage conflicts and create win-win relationship.

Safety champion, customer centric culture and excellent communication skills to complete the profile

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY .

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.