Collections Analyst

Job description

Schneider Electric has an opportunity for a COLLECTIONS ANALYST in our Apodaca Plant 3 location.

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.

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Great people make Schneider Electric a great company.

What do you get to do in this position?

This position is account able for collections in SAP, Q2c and Customer Portals in an accurate and timely manner. They will be joining a fast-growing department in the SE USA Collections group.

• Ability to comprehend and communicate effectively with the customers (written & verbal)
•Successfully manage accounts receivables portfolio and collect on accounts past due
•Strategize collection activities to maximize cash receipt
• Establish and maintain accounts receivable communication with customers through phone and e-mail
• Communicate with customer to attempt to bring resolution to unpaid accounts
•Document all accounts receivable communications on the internal system for collections including coding of
customer disputes and promise to pay
•Meet defined process targets and activity metrics I SLA s
•Assist the Accounts Receivable Supervisor with monthly and weekly ad hoc reporting activities
•Helping in high-level negotiation with delinquent B2B customers by calling and sending reminders, demand I
dunning Letters, delinquent notices to overdue accounts via emails
•Ensure prompt, same-day payment applications and quick resolution of any discrepancies in payment s. (I. e.
credits, charge back, et c.)
•Follow up with collection and allocation of unapplied credits or payments
• Investigate and resolve customer nonpayment, short payment and or disputes
•Provide feedback to management concerning possible problems or areas of improvement
•Make recommendations to implement improved processes through lean & Six Sigma
•Participate in team planning meetings
•Work and maintain with KPI in a monthly basis

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Desired profile

Qualifications :

Qualifications - External

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if you fit the following requirements:

·  Education Required: Bachelor's degree (Accounting, Finance, Business Administration, Economics, International Business or similar
·  Experience Required: 1 year in Collections
·  SAP experience preferred or related ERP systems.
·  Dynamics experience desired but not required
·  Excel required
·  Language: English strong communication skills required; French required.
·  Problem solving.
·  Negotiation skills.

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer. Click to find out more about working with us: http://se.com/mx/carreras

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.

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Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.