Customer Experience Coordinator-Nashville HUB

Job description

Schneider Electric™creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

Great people make Schneider Electric a great company.

What do you get to do in this position?

•Greets and provide an efficient and pleasant welcome to all visitors, customers, partners, new employees, etc
•Issues and manages access control cards for employees, visitors, contractors and vendors, etc, log out
•Security – monitor lanyard compliance, issue temp badges, grant lab access, Electrical Safety training tracking, blank badge stock tracking
•Pre-register guests & prepare Welcome slides
•Organize Exec on Deck for customer visits
•Site EHS management Admin Support for record keeping and policy creation.
•Plotter/ Printer oversight- maintenance support and Printer/Copiers/Scanners service calls.
•Coffee machines: Services calls, invoicing & maintenance
•Update digital signage system as needed
•Site Communications: Back up for site admin; Site Communication monthly tracker
•Daily reports for Visitation Trend & Tour Tracking
•Conference room reservations & support
•New Hire/Termination changes – includes badge, extension, location & OneCall
•Sign Up Sheets: Ambassador training, conference room training, Blood Drives, Electrical Safety training, Well Being, etc.
•On-site Vendor support
•Incremental Admin support as required.
•Visitor Car Service and travel support requests
•Fitness Center waivers and Parking sticker management
•Receiving and distribution of packages & mail
•Site services support- Faxing, Stamps, Dry Cleaning, etc
•Greets and assist customers, visitors and new employees
•Coordinates/manages site office supplies, office equipment and distribution of mail.

•Coordinates/manages wellness rooms supplies and schedule conflicts

Desired profile

Qualifications :

This job might be for you if:

· High School diploma or GED required, with some college coursework completed desired

· Minimum 2 years relevant work experience required

· Excellent verbal and written communication skills

· Proficient in Microsoft Office programs including but not limited to, Word, Excel and PowerPoint

· Strong organizational skills

· Demonstrated ability to provide a high level of customer satisfaction

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY .

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.