Junior CRM Delegated Admin (660)

Job description

Mission:

Supporting sales organization by providing timely and effective CRM end-user support, managing the CRM system champions network with focus on user training & data quality (focusing, but not limited to Ukraine & Belarus user support)

Areas of job responsibility:

Sales CRM local support:

· Ensures CRM flawless operations and data quality across 4 main processes:
· Support Users requests fixing. For complex issues escalates to global CRM support team.
· Ensure CRM settings fits flawless local business continuity and global requirements, implement necessary changes per manager's request and %5C or global team request
· Prepare and implement necessary trainings for users, communicate all changes timely for local users' community

Sales Excellence

· Provides reporting across main CRM KPIs
· Contributes to development & execution of KPI improvement action plans across Businesses and countries

Desired profile

Qualifications :

Qualifications we are looking for:

·  Experience in CRM tool is a must (salesforce.com)
·  MS Office Applications (MS excel), understandings of reporting tools, and work with databases.
·  Ability to communicate efficiently by listening and sharing information with users and business
·  Fluent English is a must

What we offer:

· A friendly young team is a team of true world-class professionals;

· Work schedule: 5/2, from 09:00 to 18:00

· Opportunity for professional growth: Regular free professional and development courses available to all employees of the office;

· Training on communication skills, product training

· Competitive salary

· Corporate employment benefits