Field Service Technician - UPS

Job description

Field Service Technician
Saskatchewan, Canada
Mission Critical Service

Join Schneider Electric and power your career! Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.

Learn about The Schneider Electric Experience from our employees: http://www.youtube.com/watch?v=wgopjs6z4SgSg

Our World-Class Field Service Team has an opening for a Field Service Technician to join our Services Projects & Delivery group located in Saskatchewan. The talented individual will have a strong background in Startup and Commissioning, loves solving technical problems, work with New Technology and deliver exceptional customer service.

Job Summary:

· Responsible to provide Professional Services for SCHNEIDER ELECTRIC customers including technical site analysis to resolve customer issues and to perform field service duties on SCHNEIDER ELECTRIC's complete range of single-phase and 3-phase equipment; APC & MGE products.

· Fundamental knowledge of electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required.

· A high level of customer service skills is required as well as the ability to travel extensively.

Work Environment: 90% Indoor at different Customer locations.

Essential Responsibilities:

• Perform Startup/Commissioning on all SCHNEIDER ELECTRIC equipment across the entire SCHNEIDER ELECTRIC product line on single module and multi-module systems.

• Perform Preventive Maintenance on all SCHNEIDER ELECTRIC equipment across the entire SCHNEIDER ELECTRIC product line on single module and multi-module systems.

• Perform Unscheduled Maintenance on all SCHNEIDER ELECTRIC equipment across the entire SCHNEIDER ELECTRIC product line on single module and multi-module systems.

• Perform basic Power Audits of customer's distribution systems, working with Sales to complete Availability Assessments.

• Document all required information for each site visit performed

• Work with other team members to complete custom and large installation projects

• Properly document, label, and return all defective parts utilized in the repair of SCHNEIDER ELECTRIC equipment to the designated disposal/repair location.

• Educate SCHNEIDER ELECTRIC customers on basic operation of their equipment.

• Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as SCHNEIDER ELECTRIC.

• Assist SCHNEIDER ELECTRIC Service Partners in site visits, evaluating technical and professional performance.

• Perform other duties as assigned.

Desired profile

Qualifications

Education and Experience:

· Journeyman Electrician Certificate or Electrical Engineering Technologist Diploma or equivalent.

· Prior High Power UPS experience

· Minimum 2 years of successful site support, Startup/Commissioning with
Valid driver's license.

· Must be able to communicate (speak and hear) effectively to various intellectual levels

· Ability to Travel, (USA/Canada)

· Strong work ethic

· Independent, self-starter

· Strong customer service skills

· Must work well in team environment as well as independently

· Analytical and troubleshooting skills are a must

· Strong computer skills

· Willingness to grow as an individual and be part of a team



Care. Connect. Challenge. Commit.

Our values define our company. Who we are, our customer approach, how we do business, what it's like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.

At Schneider Electric every employee has the power to take control over his or her career. Our comprehensive Total Employee Experience enables employees to manage their professional development and prepare for the next step in their career. This offer includes: a competitive health and wellness package, retirement plans, World Employee Share Ownership Plan, mentoring, internal and international mobility, technical, functional, individual and managerial development, and much more. At Schneider Electric, we're working together to power the future.

About Schneider Electric

As a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in Utilities & Infrastructure, Industries & Machines Manufacturers, Non-residential Buildings, Data Centres & Networks and in Residential. Focused on making energy safe, reliable, efficient, productive and green, the Group"s 150,000 plus employees achieved sales of 24 billion euros in 2013, through an active commitment to help individuals and organizations make the most of their energy.

www.schneider‑electric.com

You must submit an online application to be considered for any position with Schneider Electric. This position will be posted until filled.

Candidate Response http://www.schneider-electric.com/en/about-us/careers.jsp

Agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.