Field Service Technician, Solar

Job description

Who are we?

Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries.

With a global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software. In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.

What do we stand for?

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment.

What is the role?

Initially based in Townsville, we have an opportunity for an individual to join the Schneider team in the capacity of Field Service Technician. Key responsibilities of this role will be, oversight of the initial construction and installation, on customer sites as well as, on-site and workshop maintenance, testing and repair of LV & MV solar equipment. Specific activities will include:

· Represent Schneider Electric Solar service excellence to customers in Australia
· Provide after sales support to the Schneider Electric LV & MV Solar products (Transformers, RMU and switchgear, inverters, array boxes, SCADA)
· Ensure that all service work is delivered effectively and in compliance with all regulatory requirements
· Conduct field and workshop warranty investigations, inspections, test and rectification of LV/MV equipment
· Timely and accurate writing of technical reports on serviced equipment
· Respond to customer requests in a timely manner, accurately determining client requirements
· Develop and maintain business and client relationships while managing expectations both internally and externally

Why you?

You are someone who gets excited by innovation. You are a highly driven individual who wants to work for a values-based organisation whose solutions are leading edge. You are focused, collaborative and passionate about the work that you do. In addition, you possess the following relevant skills:

· Electrically trade qualified with extensive field service experience, specifically; MV transformers, RMU and switchgear
· You will be required to hold a current electrical or contractor license for QLD, NSW, ACT and SA
· Extensive electrical testing, faultfinding, rectification and/or servicing experience
· You will ideally have exposure to working in a culturally diverse environment – specifically south-east Asia and Central Europe
· You will be willing and able to travel frequently; both locally and interstate with a flexible approach to working hours and days
· This role will require a current driver license to be maintained at all times

Why us

At Schneider Electric, we want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are a real value for the company. We embrace a high-performance culture by being straightforward, open, passionate, effective and challenging the status quo.