Field Service Technician

Job description

Field Service Technician - Prince George / Quesnel area - 004VPX

Our Services team is hiring Field Service Technician in the Prince George / Quesnel area.

In this role, you will perform duties associated with the installation, testing, diagnostics, repair and upgrades, and maintenance on electrical distribution equipments and at the same time act as a business developer to establish and maintain relationships with customers. This position reports directly into the Field Service Manager.

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for
everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

In 2018, Schneider Electric has been recognized as one Canada's Top 100 Employers, one of Canada's Top Employers for Young People, and one of Greater Toronto's Top Employers. Learn the reasons why at https://content.eluta.ca/top-employer-schneider-electric.

G r eat people make Schneider Electric a great company.

W hat do you get to do in this position?

Perform pre-site surveys, installation, testing and commissioning, repairs, preventative maintenance and field modification (upgrades) of company manufactured, as well as third party manufactured equipment as assigned. Including but not limited to:

LV & MV Breaker retrofits

LV & MV testing and commissioning

MV & HV Terminations

MV Protection and control

LV Drives

Metering solutions

Transformer testing

Capacitor bank maintenance and testing

Bus duct installation and repair

Switchboard installation, maintenance and repair

Develop and maintain business relationships with customers to promote and support Schneider Electric Services and products to meet annual growth target

Prospect, identify, and qualify potential sales opportunities.

Educate customers on the application advantages of Schneider Electric products/solutions/services and how they meet customer's needs.

Maintains a high level of customer satisfaction through increased availability/access, customer responsiveness, clean order process, tracking and expediting orders, and following up on accounts as necessary.

Maintain post-sale relationship/follow up. Cultivate, develop and maintain long-term customer relationships

Complete all administrative responsibilities on all work activities including field service reports, expense reports, preventative maintenance and startup data sheets and daily time card completion.

Provide 24/7/365 telephone support for customers.

Meet annual goals set forth by Management (utilizations, work completions, Sales target etc.)

Comply with company's safety procedures and policies, ensure no hazardous incident takes place

Desired profile

Qualifications :

T his job might be for you if:

Associate's Degree in a technical field from an accredited school and/or equivalent experience in a technical field. Journeyman Red Seal Electrician Certificate or Electrical Engineering Technologist / Engineer
Experience: Five to Seven years of field service repair, upgrade and customer service experience within the Electrical Distribution service field. Electro-mechanical or other electronics related equipment knowledge a strong asset. 3+ years as a ticketed Journeyman desired. Experience working on utilities, mining & mineral, oil & gas sites is an asset. Experience in scouting for new business and developing new business relationships with customers is best
Skills Set:
Computer literacy with standard business applications; Salesforce experience is an asset
Knowledge on quote and proposal creation process is an asset
Analytical and troubleshooting skills are a must
Strong business acumen, with great organizational, communication and presentation skills
Superior customer relations and interaction skills
Complete competence at utilizing test and diagnostic equipment such as multimeters, temperature probes, and other electronic test devices.
Characteristics include self-starter, team player, punctual, personal and professional integrity, trainable, problem solver, organized, professional appearance, flexible, customer oriented, and safety oriented.
Capable of reciting and displaying appropriate safety techniques and practices associated with job requirements
Ability to write business reports, correspondence, effectively present information and respond to customer questions.
Willingness to grow as an individual and part of a team
Good understanding of single phase and three-phase circuit theory; analog and digital electronic circuit theory
Must work well in team environment as well as independently
Physical Requirements:
May be required to perform the following tasks, but not limited to: repetitive lifting/carrying; pushing/pulling; standing; climbing; squatting; bending; kneeling; or driving extended distances.
Ability to lift up-to 75lbs.
Frequent travel to customer sites is required

If our recruiting team determines your background may be a good match for this position, we'll contact you directly regarding the next steps in the process.

Internal mobility is a top priority at Schneider Electric. If you're looking for your next step or want to try
something new, applying for an internal opportunity can help you further develop your career.

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond. See

what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY.

Open space for localized content: country or region specific information and/or business unit organization description.

L et us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Con c ern ing agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.