Field Engineer

Job description

Job Title – Field Engineer
Location – Aberdeen, Scotland
Date of Posting – 2 nd November 2018
Date of Closing – 1 st December 2018
Salary range - £35,000 - £42,500 per annum
Req No: 004LJC


Make the most of your energy in a career at Schneider Electric

Schneider Electric is the global specialist in energy management. We hire individuals driven by a desire to impact the world. We are passionate about delivering real and innovative solutions.

Join Schneider Electric and power your career! Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.

Schneider Electric Systems UK Limited has a great opportunity for the right person to join our team as a Field Engineer.

Mission:

Provide life cycle support for Schneider Electric (Foxboro and Triconex) and third-party Automation solutions specifically regarding Installation, Maintenance, repair and retrofits. Present a professional & efficient image to Schneider Electric customers. Provide Technical support to internal and external Customers. Seek business opportunities at all times in order to promote the business growth.

Duties to include but not limited to:

· Performs installation, start up and commissioning of Schneider Electric products at the system level.
· May perform preventative and remedial maintenance on non-company instruments and/or systems.
· Troubleshoots mechanical, hardware, software and systems failures using established procedures and determines the most cost effective repair/resolution to minimise customer downtime.
· Prepares site reports detailing product failure trends and service reliability issues.
· Develops routine upgrade plans and may lead upgrade projects.
· Discusses instrument and system maintenance agreement details with customers to ensure understanding.
· Serves as a mentor and technical resource to Associate Service Engineers.
· Identifies upgrade opportunities and alerts the Service team members to further investigate and qualify the opportunities.
· Consults with the customer and provides solutions for service or productivity issues.
· Provides on-demand, baseline level customer training, as needed.
· Identifies “out of scope” situations that require re-contracting or additional resources to meet customer needs, deliverables and deadlines and works with the Project Manager or Service leadership to address them.
· Attends site surveys and provides reports to Sales that enable accurate service or project quotes.
· Increases margins by minimising re-work and complying with Schneider Electric's Engineering Procedures Manual.

Non - Technical Experience

Essential

Bachelor's Degree, and proven, appropriate experience in engineering related subject.

Displays leadership qualities, self-motivated to achieve and demonstrates ownership of job role responsibilities.

Able to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Ability to work alone both onshore and offshore in pressurised situations to resolve client issues.

Technical Experience

Essential

Detailed technical understanding of Industrial Automation (DCS)

Detailed technical knowledge and understanding of process control

Detailed technical knowledge of MS Office packages, including Project

Desirable

Understanding of Networking Fundamentals, interface protocols (including Modbus RTU/TCP, Profibus, OPC), firewall concepts and McAfee ePO & WSUS configuration and deployment

Diversity is our heritage and our future. Be a part of it.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture and identity. We recognise that embracing diversity unlocks innovation and creativity and foster collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

We are always open to a conversation around flexible working.

Please apply on line.

Desired profile

Qualifications :