CRM Sales Support Specialist

Job description

Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries. With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software.

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that LifeIsOn everywhere, for everyone and at every moment.


Join Schneider Electric and power your career

For the Nordics countries we have a Commercial, Logistics and Administrative support organization set-up in Warsaw, Poland. This team is led based on the Scandinavian management style, in which empowerment, trust, pragmatism and accountability are key and go together with a strong result, people and development orientation. Feel free to find out more about us!

Reporting to the Commercial Excellence manager in Sweden, the CRM Sales Support Specialist is responsible for daily operational CRM support to the Swedish users. This is preferably done through the established network of CRM Sales Super Champions but also includes contacts directly with end-users.

Your responsibilities:
· Manage, animate and support the network of CRM sales users in Sweden
· Provide 2 nd line support for any sales & marketing related CRM topics
· Onboard new users and train the existing ones
· Manage the content of local intranet support page for CRM sales & marketing
· Create, publish and distribute the monthly CRM news letter
· Support sales in creation and maintenance of reports and dashboards
· Build strong relationships with the local sales management organization. This includes frequent travel to Sweden.

Desired profile

Qualifications :

What is helpful to be successful in this role:
·  Education: Bachelor's degree in Business Admin, Finance or Engineering
·  Experience: minimum 1-3 years' experience with CRM systems (Salesforce) and/or sales management
·  Good IT knowledge and strong interest (Excel etc.)
·  Digital mindset
·  Ability to organize and structure information
·  Strong analytical skills with a continuous improvement mindset and process orientation
·  Service oriented attitude and team working skills.
·  Excellent communication skills, ability to deal with people on different levels in different cultures and with different profiles
·  Learning and Training skills
·  Upper intermediate / Fluent Swedish and English skills

What do we offer?

·  Exciting job in an international company, with opportunities to lead and contribute to different projects & actions (e.g. CSR, charity, Employer Branding, Well-Being);
·  We value differences and offer equal opportunities for everyone everywhere;
·  Work in an international, diverse and supportive team of professionals;
·  Buddy, mentor & induction training to smoothly find your way inside our organization;
·  Opportunity to develop yourself and grow through training, experience and exposure;
·  Availability of more than 10,000 e-learnings, a well-being week and learning week;
·  Wide choice of benefits (sports card, lunch vouchers, medical care, life & group insurance, holidays & languages subsidiary)
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