Solution Advisor Specialist for SAP HANA Enterprise Cloud (HEC) Architecture & Advisory Job

Job description

Requisition ID: 143662
Work Area: Sales
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION

 

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

 

PURPOSE AND OBJECTIVES

The SAP HANA Enterprise Cloud (HEC) offering is a comprehensive cloud infrastructure offering which is an essential part of the overall Cloud Strategy of SAP. SAP HEC allows customers to run their SAP HANA applications, including SAP® Business Suite powered by SAP HANA and SAP NetWeaver® Business Warehouse powered by SAP HANA, in a managed cloud environment. In combination with the SAP Cloud Platform (SCP) and Application Management Services (AMS) it provides a comprehensive and holistic approach for the customer’s Cloud Strategy.

 

We are looking for highly motivated and customer-focused team members to strengthen the HEC Architecture & Advisory team.

 

Act as a primary point of contact for the customer for technical topics working closely with all the other internal teams. Act as a trusted advisor and subject matter expert for the customer on the HEC topic and its offerings.

Desired profile

EXPECTATIONS AND TASKS

This is a customer facing role where you will support the sales teams, lead architects and operations teams during entire lifecycle of a HEC customer. Following are the key tasks that this role will perform:

1. Be the single point of contact for architecture and assessment of all customer change requests and contract renewals with the EMEA region.

2. Support the Lead Architects in deals involved large complex HEC landscapes.

3. Conduct detailed technical workshops/meetings with customers to the future Cloud architecture and plan the implementation together with the HEC Delivery Organization.

4. Work closely with the SAP solution architects & customers to map the planned solution architecture into the HEC reference architecture.

5. Guide customers around HA/DR, Business Continuity, Security & Compliance, networks etc.

6. Work with BID teams to generate pricing and provide ongoing deal support to sales teams during change requests and renewals.

7. Own the technical discussions with the customer on the HEC topic and act as the orchestrator of experts to obtain expertise from HEC organization as required.

 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Good proficiency in customer communications and presentations is required.

• Bachelor’s / Master’s degree in Engineering or Computer Science required from an accredited university.

• Good understanding of SAP technologies (releases, platform interdependencies etc.) with focus on SAP Cloud solutions.

• Broad exposure to SAP product portfolio (S/4 HANA, Business Suite, BW, BOBI an advantage).

• Good understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.) and Application Management Services (AMS)

• Ability and willingness to undertake customer related travel on short notice.

• Fluency in English is mandatory, any other EMEA language an asset.

 

WORK EXPERIENCE

• 3+ years of customer facing SAP Technology experience (e.g. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity, Operations etc.)

• Experience with Cloud hosting providers, data centers are a BIG advantage; HANA / Suite on HANA skills would be very helpful but not mandatory.

 

SAP'S DIVERSITY COMMITMENT

 

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

 

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team , , ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: