SAP Hybris Canada- Technical Writer Job

Job description

Requisition ID: 136796
Work Area: Solution and Product Management
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION

 

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

 

ROLE DESCRIPTION:

·  Responsible for the content collection, development and maintenance of internal and customer facing documents.
·  Gathers, analyzes and composes technical information into clear, readable documents to be used by technical and non-technical, internal and customer users.
·  Composes technical documents including, user's manuals, training materials, processes, installation guides, proposals, and reports.
·  Data transformation, manipulation and formatting to convert data from various sources into useful information.
·  Assist in composing internal announcements as well as customer communication templates and contents.
·  Conducts research and ensures the use of proper technical terminology.
·  Acquires subject knowledge by interviewing managers, product developers and subject matter experts.
·  Translates complex data into user-friendly documents, or analysis documents to communicate clearly and effectively technical specifications and instructions to a wide range of audiences.
·  Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts.
·  Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives Manages quality control of documentation.
·  Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
·  Assists in developing technical or business presentations to the business or customer.
·  Updates and maintains Jam/Wiki sites with technical documentation and presentations, creates new libraries or pages as needed.
·  Maintain Master and Controlled Documents Controls and versioning.
·  Responsible for documents integrity, access controls, and removal of obsolete documents.
·  3 years experience in similar profile preferred.

 

SAP'S DIVERSITY COMMITMENT

 

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

 

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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