SAP Concur Implementation Consultant Job

Job description

SAP Concur Implementation Consultant JobDate: Jul 23, 2019

City: Global, MEX, MX

Company: SAP

Requisition ID:223631
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

The SAP Concur Implementation Consultant is responsible for implementing SAP Concur services and Service Administration procurement. This includes fulfilling the roles of project manager and functional expert in the implementation and provide service solutions to the client. These include, but are not limited to, project management, solution design, hands-on service configuration, client project team training, best practices considerations, clients’ cases follow up - solutions and client testing/validation support, service administration delivery. Depending on services contracted, the Implementation Consultant will also have overall leadership responsibility when Travel IPM, Technical Consultants, or extended services resources join the project. This role will act as Service Administration source for several Projects.

Responsibilities:

Manage multiple concurrent complex, global, multi-phased implementations following SAP Concur implementation methodology and provide Service Administration to clients under his/her care

Quickly and effectively gather client’s business requirements to design and configure SAP Concur services
Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones / countries
Creatively design solutions for complex requirements
Develop and maintain strong functional and technical product knowledge
Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients
Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely
Conduct effective training and product demonstrations with clients at their location or by placing calls remotely
Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline
Provide contributions to SAP Concur project methodology and document library
Provide updates on client statuses and escalate issues while maintaining control of the project
Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities
Meet or exceed deployment productivity and quality metrics
Deliver outstanding client service to achieve high implementation survey scores
Work effectively with peers, other departments and management
The position will require visit to client’s facilities, as needed
The position will require working from SAP Concur offices, as needed
The position will require to work Service Administration duties to fulfill client requirements

Education, Experience & Training required:

Experience in Accounting/Administration/Finance would be a plus
Minimum of two years of experience implementing financial or hosted applications or system applications
Implementation experience with SAP Concur services would be highly preferred
Experience in project management, consulting and/or software implementation
Experience in client-facing/service roles
Experience with financial applications and knowledge of accounting processes desirable
Full life-cycle financial system implementation experience
Strong organizational skills and ability to deliver on commitments
Required to pass a background check

Job Specific Specialized Knowledge & Skills:

Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues
Proven negotiation and presentation skills
Exceptional written and verbal communication skills
Strong technical aptitude and ability to understand technical concepts quickly
Finance/Accounting experience in Mexican requirements
Implementation methodology experience
Ability to persuade and influence
Excellent organizational and planning skills
Ability to work productively in a fast-paced, ever-changing environment
Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions
Ability to prioritize and manage workload to meet deadlines
Ability to guide clients thru methodology and offering of best practices

Critical Performance Competencies:

Accountability
Listening
Planning and Organization
Change Management
Attention to Detail
Business Acumen/Strategic Business Perspective
Communication and Influence
Adaptability/ Flexibility
Decisiveness/Judgment
Intelligence
Tenacity

Value Competencies:

Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity

EEO:

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations:

Job Segment: Implementation Manager, SAP, Consulting, ERP, Management Consulting, Technology, Management