HR Global Mobility Specialist - English Job

Job description

Requisition ID: 97167
Work Area: Human Resources
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

ROLE DESCRIPTION
The HR Global Mobility Specialist is responsible for the smooth execution of mobility cases worldwide with a focus on intra-company short term moves, including billing and reporting globally.
The main focus of this role is to support employees according to the current SAP Global Mobility Policy. The Global Mobility Specialist assists in coordinating all relevant mobility services employees traveling to assigned countries and solving related internal and external issues. Furthermore, the Global Mobility Specialist is the first contact point within Global Mobility to begin processing inquiries from management, business partners and employees.

EXPECTATIONS AND TASKS

• Work closely with customers planning cross border travel and events to ensure that tax and immigration implications are identified and managed.
• Consult and advise recruiters in the process of relocation set up for foreign new hire candidates and managers.
• Act as a single point of contact for assigned countries for the Fellowship program.
• Organize and provide team trainings on key topics.
• Coordinate and interact with 3rd party vendors, including tax, payroll and relocation service providers and manage related deliverables.
• Maintain regular contact with other service departments involved in the mobility process including finance, payroll, data management, HRBPs, recruiters etc.
• Understand scope of services, company policies and Service Level Agreements for customers.
• Identify solutions for non-standard cases and share best practices with the team.
• Follow up on cases to secure approvals and order services with third-party vendors.
• Continuously develop specific knowledge related to Mobility topics (e.g.. visa, social security, tax)
• Identify opportunities to continuously improve operational processes and procedures.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Customer oriented
• Team work
• Excellent communication skills (negotiation, de-escalation); both written and verbal
• Ability to work with confidential information
• Ability to work under pressure and meet deadlines
• Accuracy / attention to detail
• Flexible / adaptable
• Quality driven
• Problem solving
• Strategic, systematic and organized
• Enthusiastic / motivated / self-confident
• Advanced MS Office ( Excel, Word, PowerPoint, Outlook)
• Customer Relationship Management system usage - desiarable
• SAP system knowledge (HR, finance) - desirable
• Excellent written and spoken English

WORK EXPERIENCE

• Min.1 year working experience in administration preferred
• Knowledge of mobility services or other HR services preferred
• Experience working within a customer oriented environment

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: ************@*******.** or ************@*******.** , APJ: ************@*******.** , EMEA: ************@*******.** ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection

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