Facility Specialist (f/m) - SAP Global Real Estate & Facilities - Global Office Job

Job description

Requisition ID: 142729 
Work Area: Corporate Operations 
Location: Walldorf/St. Leon-Rot
Expected Travel: 0 - 20% 
Career Status: Professional 
Employment Type: Regular Full Time 

COMPANY DESCRIPTION

SAP’s vision is to help the world run better and improve people’s lives.

As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

Now it’s your turn to take the next step and help make the world Run Simple

PURPOSE AND OBJECTIVES

The Global Real Estate & Facilities Organization (“GRE&F”) helps SAP run better and is a key enabler for employee efficiency, innovation capability, employer attractiveness and ultimately SAP’s brand value. As a truly global organization, we are responsible for almost 200 locations in more than 70 countries worldwide, managing a real-estate portfolio of more than 1.6 million square meters in office space. In addition, GRE&F is responsible for operating the SAP Data Centers.

As partners for SAP’s business units, we strive for world-class office solutions and customer services.

MISSION AND EXPECTED IMPACT

In this role, the candidate will support the provisioning of an effective and efficient operational management framework for GRE&F in line with the GRE&F strategy. The candidate will as well support the Head of Global Office in preparing and delivering on core tasks towards the Head of Global Real Estate &Facilities.

We expect the following impact from this role:

Towards GRE&F provide transparency on the organizational performance, drive an increase of productivity through a standardized service portfolio and constantly improved processes as well as supporting our workforce by developing and implementing excellent training programs.

Desired profile

EXPECTATIONS AND TASKS

·  Effective training and knowledge management for the entire organization
·  Ensure that the knowledge data base is always up to date
·  Run the GRE&F Learning Platform
·  Serve as single point of contact for GFI communication and marketing and ensures effective GRE&F internal communication and external marketing
·  Run global surveys, manages distribution and result analysis and provides recommendations for improvements
·  Workforce management for GRE&F (incl. GRE&F locations) in close collaboration with Head of Global Office
·  Serve as global contact for ticket handling, including all enquiries related to the ticketing tool and analytics
·  Serve as Learning Agent within GFI (identify and consolidate demand within GFI, provide offerings, etc.), representing Global Real Estate & Facilities
·  Serve as Service Ambassador within GFI (global contact in GREF, promote and provide service attitude trainings, etc.), representing Global Real Estate & Facilities
·  Support Goal planning in close collaboration with Head of Global Office
·  Support Process and Service Managers to ensure that service portfolio and process map are closely aligned

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

·  Bachelor degree in Facility Management or comparable and / or adequate experience
·  English fluent (oral & written), German or other additional languages are a benefit
·  Knowledge of various aspects of Real Estate and Facility Management are a benefit
·  Ability to manage or to take lead role in assigned regional or global projects
·  Understanding of local, regional and global business needs and ability to provide tailored solutions
·  Ability to work collaboratively with international teams to recommend and apply best practices and innovation
·  Experience with the SAP software module Space Maintenance (IWMS) and Real Estate Flexible (REFX) is a benefit
·  Project Management skills and advanced Microsoft Office skills, especially for Microsoft Excel is a benefit
·  Customer orientation with a strong focus on quality

WORK EXPERIENCE

·  1+ years of functional experience relevant to Facility Management or Real Estate Management
·  Experience in Project Management is a benefit
·  Experience using a variety of analytic and reporting software tools

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at EMEA: , , . Requests for reasonable accommodation will be considered on a case-by-case basis.