Catalogue Enablement Specialist @ SAP Ariba Job

Job description

ABOUT US
Do you want to work for a company that is changing the nature of business by transforming business connections into smart cloud-based collaboration? We do this by delivering an unsurpassed experience to our customers, buyer and sellers, and we are looking for a team member to help take customer experience on the Ariba Network to the next level.
Global commerce today requires much more than scanning or faxing key documents such as purchase orders, invoices, and payment remittance. For better commerce, you must establish real-time electronic collaboration with your entire supply base on a global level, so you can dramatically compress the invoice and payment processing cycle, comply with contracts and regulations, achieve working capital breakthroughs that lower supply chain risk, and more. But few organizations can effectively target and onboard thousands of global suppliers. Ariba has this expertise, with outsource-service capabilities and self-service tools to automate the enablement process for any supplier anywhere in the world.

ABOUT US
Do you want to work for a company that is changing the nature of business by transforming business connections into smart cloud-based collaboration? We do this by delivering an unsurpassed experience to our customers, buyer and sellers, and we are looking for a team member to help take customer experience on the Ariba Network to the next level.
Global commerce today requires much more than scanning or faxing key documents such as purchase orders, invoices, and payment remittance. For better commerce, you must establish real-time electronic collaboration with your entire supply base on a global level, so you can dramatically compress the invoice and payment processing cycle, comply with contracts and regulations, achieve working capital breakthroughs that lower supply chain risk, and more. But few organizations can effectively target and onboard thousands of global suppliers. Ariba has this expertise, with outsource-service capabilities and self-service tools to automate the enablement process for any supplier anywhere in the world. We can help you match your vendors to existing Ariba Network suppliers and

ROLE DESCRIPTION
The Catalog Enablement Specialist manages the enablement of catalog content for Sellers on the Ariba Network. The role includes the responsibility for the successful execution of the catalog enablement projects in time and at cost, education of the customers on Ariba Network functionality related to Catalog Enablement and creation of specific project related education package for Sellers. The Catalog Enablement Specialist will demonstrate the ability to support multiple projects, offer solutions and escalate issues and manage the enablement of catalog content according to the project plan.

EXPECTATIONS AND TASKS

Customer Focus

·  Delivers high-quality, on-time implementation services on Catalog Enablement Projects to Sellers utilizing the Ariba Network and cooperates with Supplier Enablement Project Managers and Supplier Managers
·  Responsible for creation of Catalog Enablement specific education materials
·  Works with Sellers to support and educate them on the Catalog Enablement
·  Practice Development
·  Provides issue resolution related to Catalog Enablement via the Ariba Network
·  Support testing process with Sellers and Buyers
·  Provide best practices around Catalog Enablement to Sellers and Buyers

Teamwork

·  Tracks and reports the progress on the Catalog Enablement Projects
·  Proactively escalates issues to Supplier Enablement Project Managers, Supplier Managers and the Customer Support helpdesk
·  Delegate issues to appropriate team/individual

WORK EXPERIENCE

·  Experience in a specific industry organization (min. 3 years)
·  Experience on a Catalog Content related position would be an advantage (e.g. Category Manager, e-Business consultant, E-commerce specialist, e-Business Project Manager)

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

·  University degree (Business and/or Information Technology)
·  Fluent in English and Dutch/Spanish/German/French/Italian/Portuguese
·  Excellent verbal and written communication skills & strong customer focus
·  Strong analytical and problem solving skills, conceptual Thinker, Self-Motivated individual
·  Strong organizational skills
·  Technical understanding and capabilities
·  Understanding of Business-to-Business catalog strategy
·  Knowledge of procurement business processes, from requisitioning to payment (Procure-to-Pay)
·  Proficiency in Microsoft Office applications including Project, Word, Excel and PowerPoint

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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