Director, Sales Operations-Neuroscience

Job description

Job Description

Sales Operations partners with the commercial organization to drive and measure sales force performance. Provides subject matter expertise and insights with a primary focus on sales force effectiveness. Contributes to cross-functional initiatives including Targeting, sales force structure, sizing and deployment, business planning and training. Utilizes analytical and operational expertise to 1. Increase understanding of drivers that influence sales performance, 2. Partner with PLS to develop incentive plans that align sales force behavior with business objectives, 3. Ensure timely implementation of required operational processes for optimum business planning and incentive compensation. Broad understanding of pharmaceutical data and is adept and identifying sources that answer business questions effectively. Collaborate closely with other cross-functional colleagues to meet the desired business objectives and ensure accurate and timely implementation of sales operations deliverables.
• Develop and implement analysis that identify national and sub national drivers behind sales performance including sales trends, market share and customer segments
• Manage all sales operations processes and activities that drive incentive compensation and insights for business planning including alignments, sales crediting, reporting, targeting and sales force effectiveness
• Support the field sales and accounts teams by being the primary point of contact for all sales operations deliverables
• Ensure adoption of field efficiency tools
• Partner effectively and collaborate with cross-functional teams in PLS to provide a holistic approach on business situations that affect sales operations deliverables
• Represent brand specific approaches to the broader team to ensure consistency across the portfolio, learn from others and proactively share and seek advice on complex situations
• Champions compliance, effectiveness and efficiency in process and policies

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Desired profile

Minimum requirements

Bachelor's degree required (Master’s Degree Preferred)
- 7 to 10 years Pharma Sales, Marketing or Ops Experience
- Prior experience in Pharma Sales Operations
-Demonstrated success in the areas of commercial pharmaceuticals and a track record of strong execution and results
-Demonstrated strategic, analytical and conceptual ability enabling strong issue-identification and problem solving
-Experience working across multi-disciplinary teams
-Strong communication and influence skills with senior management
-Ability to manage multiple priorities and a heavy workload
-20-30% travel is required
-Proficiency in reporting and data analytics tools
-Experience with 3rd party pharmaceutical data like IMS, Symphony, knowledge of medical/retail claims and managed care data a plus
-Excellent problem solving skills, detail orientation, focus on quality and accuracy
-Demonstrated ability to influence without direct authority
-Able to develop and maintain cross functional partnerships
-Proven track record of working effectively in a collaborative, fast paced, multi-tasking environment
-Experience managing vendors and projects

Preferred:
• Experience in a commercial role, such as marketing, sales, and account management
• 2 years of experience with a top-tier management consulting firm
• Consulting experience in the Pharmaceutical industry
• Experience working with senior level and/or c-suite executives