Associate Director, Operations for PKS

Job description

Job Description

The Operations Manager is accountable to the Global Head of Operations, PKS whose primary duty is to support the functional “Center of Excellence” by assisting and co-managing all operational aspects of PKS including: tracking performance metrics; maintaining relevant databases/share-point; contributes to the development and implementation of organizational strategies, policies and practices; and tracking all key deliverables from PKS to other key internal stakeholders.

Major Activities:
•Contribute to overall Operations and Functional Excellence by ensuring resources are in line with approved targets, including consolidating, collating and reporting accurate data from multiple sources.
•Maintain and improve the operational systems, processes and policies, support better management reporting, business process and organizational planning
•Track/Reconcile internal/external resources monthly to ensure adherence to business plans/targets. Communicate significant variances to Global Head of Operations. Support gap analysis, risk analysis, corrective action and mitigation plans as required
•Maintain and report current internal/external resource information to HR and/or strategic development at MA1, MA2, and Annual Budget by geography as per schedule
•Track/Reconcile travel and meetings budget monthly to ensure adherence to business plans/targets, including reconciliation against pre-approved travel and meeting requests
•Perform reconciliation of cost center assignment on a monthly basis.
•Creates and supports implementation of communication strategies.
•Supports development, launch and utilization of the internal knowledge repositories and collaborative tools (e.g. SharePoint-based platforms).
•Track performance and quality metrics (i.e. quarterly announcement of all sPOCs, FPFV, FIH, Approvals, Submissions, etc across TA’s).
•Provide portfolio management/troubleshooting (workbench/horizon)-to ensure systems are up-to-date
•Work closely with outsourcing management to manage all PO’s/invoicing/cross check study progress
•Contribute to overall Operations and Functional Excellence by ensuring resources/spending are in line with approved targets, including consolidating, collating and reporting accurate data from multiple sources

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Desired profile

Minimum requirements

Education and/or professional experience:
Degree/advanced degree preferably in life science and/or business finance

Languages:
-Fluent English (oral and written)

Experience / Professional Requirements:
•5+ years pharma/biotech industry experience in a research and development or equivalent experience, preferably in clinical development or clinical operations
•3+ yrs of budget management experience in
pharma research and development setting or equivalent experience.
•Strong expertise in outsourcing and budget management
•Previous work in international and drug development teams
•Strong strategic planning skills
•Effective skills to facilitate/ optimize contribution of team members
•Strong leadership skills demonstrated in cross- functional environment
•Ability to provide excellent interpersonal and communication skills
•Excellent interpersonal and communication skills set for bridging between scientific and business.
•Display competence in presentation and computer skills