Operations Coordinator (284636)

Job description

General Description
The SCM Operations Coordinator is part of the RPM (Regional Product Management) department located in Delft. Within this team multiple operations coordinators are supporting multiple sales subsidiaries in their supply of specific product groups distributed from the Centralized Warehouses located in Tilburg (NL) & Slovakia. Key activities of the SCM Coordinator Operations are: Customer Service • Act as an intermediary for subsidiaries (and any other possible relevant parties) regarding any SCM questions or requests (order & delivery status, track and trace, pricing, allocation, new product, logistic problems, configurations, special shipments, stock availability etc) • Assure correct services of Logistics Service Provider by receiving, evaluating and administering logistics requirements of the customers. Reporting and improvement • Analyze data and setup relevant reports in order to manage responsibilities and inform management; • Analyze forecasts, orders and relevant data in order to create improvements to processes and procedures. Order Management • Validate sales order of Samsung Sales subsidiaries in Europe; • Allocate products to Samsung Sales subsidiaries according to forecast, availability and Samsung policies; • Create delivery note orders and follow up their logistics status; Projects and Process innovation • Propose process improvements and implement approved proposals in order to increase efficiency/effectiveness/process quality • Coordinate and execute logistics projects in order to constantly improve activities, procedures and systems Stock level management • Support stock management in order to create lean stock levels and avoid either shortage or overstock; • Coordinate required product and box reworks or VAS operations in order to minimize block stock or facilitate sales/marketing opportunities.
Company Information
Samsung Electronics Co., Ltd. is the global leader in consumer electronics and the core components that go into them. Through relentless innovation and discovery, we are transforming the worlds of televisions, smartphones, personal computers, printers, cameras, home appliances, medical devices, semiconductors and LED solutions. We employ 206,000 people across 72 countries with annual sales exceeding US $143.1 billion. Our goal is opening new possibilities for people everywhere. Samsung Europe comprises 17 divisions (subsidiaries) across Europe that represent circa $32 bn. in sales. It has recently become the leading Consumer Electronics brand in the region in terms of recognition and most preferred by consumers. However, the ambition on the business is to become THE leading Electronics brand and to double its turnover by 2020. In the pursuit of global excellence, we are continuously looking for dynamic new leaders for the digital age of the 21st Century. Imagine a career working for a company who is passionate about its people. It is our people that make Samsung the leader in diverse marketplaces and the market innovator that drives technology. At Samsung Electronics, our products, our people and our approach to business are held to only the highest standards so that we can effectively contribute to a better world. Samsung Electronics Europe Logistics BV (SELS) is the Central European logistics organization of Samsung Electronics based in Delft, The Netherlands. The objective of SELS is to optimize the European Supply Chain strategy for all electronics products. In order to make this happen SELS supports approximately 340 people spread across 15 countries and 18 locations throughout Europe.

Desired profile

Necessary Skills / Attributes
Profile: For this role we are looking for a candidate with strong analytical and communication skills. Our candidate is a flexible problem-solver with a strong hands-on mentality that is able to work in teams. We are looking for a person with: • A Bachelor/Master degree in Logistics/SCM • Max. 1-3 years working experience in a SCM role • Good level of business English skills is required • Excellent MS Office skills • Experience with ERP systems is preferred