Head of Client Solutions - Samsung Ads, NY (327675)

Job description

Management Support, Regular Full-Time
Samsung Electronics America ,New York New York

Mar 12, 2018
General Description
Samsung Ads Head of Client Solutions Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers. We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross device solution. Samsung's unique first party data help brands connect to their audience as they explore content across desktop, mobile, tablets and our Smart TVs. The Samsung Ad platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory. The Opportunity Reporting directly to the Head of Marketing & Client Solutions, this role will oversee a team of account managers dedicated to delivering excellent support for F100 brands across our Smart TVs and cross-device solution. In addition, he/she will work closely with internal departments across Sales, Ad Operations, Engineering and Product to ensure a full end-to-end strategic support on all managed campaigns. This position will be based in the NYC office with domestic US and international travel as needed. We are looking for a confident individual with expertise in account management who understands the importance of delivering excellent customer service, driving campaign performance and achieving a successful renewal rate. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising organization with a relentless focus on design and customer experience, you've come to the right place. Specific responsibilities include: • Strengthen our relationship with clients by developing an expert team of account managers to serve as their go-to resource • Manage client and agency team expectations, both at campaign level and overall support level. • Take lead in clearing roadblocks, both internally and externally, and conduct proactive planning when new targeting and products are developed • Define a process to streamline post-sale efforts and inspire a consistent voice across our Samsung Ads client solutions team • Collaborate with the Samsung Ads Sales team on strategic accounts to drive repeat business. • Produce best practices and learnings based on launched campaign performance and publish marketplace facing resources • Gear the Client Solutions team with appropriate training and guidance to ensure consistent post-sale process • Understand the larger financial picture and drive positive impact towards Samsung Ads' annual sales growth.
Company Information
Since being established in 1969, Samsung Electronics has grown into one of the world's leading technology companies and has become recognized as one of the top 10 global brands. Samsung is currently ranked #2 on Forbes' “Most Reputable Tech Companies” for 2016 and #6 on Interbrand's "Best Global Brands” list for 2017.Our network extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry. Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today's technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America's fastest growing home appliance brands. Samsung's philosophy is based on our strong determination for growth, perpetual innovation and responsibility to corporate citizenship. As part of our Samsung Gives philanthropic platform, we offer companywide Days of Service, a volunteer time off program, and an employee giving match program, so our employees can support causes that are closest to their hearts and choose how they want to give back. Since 2002, Samsung has provided more than $46 million to more than 1,000 public schools and community organizations in the United States through its many citizenship initiatives, including the STEAM-education based Solve for Tomorrow Contest. At Samsung we work hard – every day. It is a fast-paced and challenging work environment, and we are a nimble team that constantly pushes ourselves to be the best. If you have energy, passion, dedication and drive, and you thrive in a fast-paced workplace, the rewards at Samsung are many. Apply today and find out why LinkedIn ranked us as one of North America's Most InDemand Employers in 2015. Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.

Desired profile

Necessary Skills / Attributes
Qualifications: • 12 to 15+ years working in an organization that supports the Advertising Sales function specifically within the Account Management role across F100 brands • Prior management experience with exceptional communication and leadership skills • Must be task driven and have the ability to produce and hit key deliverable deadlines in a fast paced environment • Bachelor's degree required; emphasis in advertising or business preferred • Attention to detail, ability to multitask and strong organizational skills required • Deep understanding of both the traditional and digital advertising space