Storage Engineer

Job description

Department Description:
Salesforce's Marketing Cloud is a leading global provider of email marketing and cross-channel interactive marketing software-as-a-service (SaaS) solutions that empower organizations of all sizes to communicate with their customers through email, mobile, social media, and websites. Marketing Cloud's powerful suite of integrated applications enable marketers to plan, automate, deliver, and optimize data-driven interactive marketing and real-time communications to drive customer engagement, increase sales, and improve return on marketing investment.

Role Description:
The Salesforce Marketing Cloud Storage team is responsible for the design, implementation, and management of our storage infrastructure, along with the development of policies, procedures, standards and documentation.

A successful Storage Engineer at Salesforce works well under pressure, takes direction well, and relies on extensive experience and judgment to proactively monitor and support Salesforce Marketing Cloud's storage infrastructure.

When Hired:

• Salesforce will invest in you by providing training to enable you to grow and diversify your skill set to keep abreast of the latest technologies.
• Salesforce will work closely with you to develop an exciting career path of your choosing, focusing on your key strengths
• You will work within a dynamic team environment gaining invaluable experience.
• You will be a part of a growing organization focused on success and empowerment

Major Responsibilities:
Storage Engineers partner with Network Engineers, Database Administrators, Architects and Project Managers to plan and implement complex, technical solutions and architectures. The Storage Engineer will utilize best practices and provide recommendations to maximize uptime and SAN performance. Additionally, they oversee the day-to-day operations of the storage systems and work closely with the DBAs, and other teams to determine capacity requirements.
Storage Engineers define, track and maintain the standard baselines and configuration sets of all managed and/or monitored servers and implement industry best practices with regards to:

• Allocated Space
• Storage performance
• Bottlenecks, storage/fabric/server
• Fabric performance
• Supported configuration matrices
• System capacity planning
• Coordinating system upgrades

The Storage Engineer will be responsible for providing 24/7 on-call coverage on a rotating basis.

Requirements:
• Bachelors degree in Computer/Engineering or relevant work experience
• Experience with 3PAR fiber channel storage arrays or equivalent
• Experience with Isilon network attached storage arrays or equivalent
• Experience with NetApp network attached storage arrays or equivalent
• Experience with Commvault enterprise backup software
• Experience with Brocade fiber channel switches (DCX, Brocade 48000)
Company Overview:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

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