Facilities Coordinator

Job description

Job Category

Finance and Operations

Job Details

Job Title: Facilities Coordinator

Location: San Francisco, CA

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for \'family\') made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Department Description:

Global Real Estate and Workplace Services team members are part of an award winning department continually pushing the boundaries of Corporate Real Estate in support of Salesforce’s 111 offices, in 81 cities, accommodating 21,000 employees. From our urban campus, Salesforce Towers, fully activated lobbies and cutting edge workplace designs, we challenge ourselves to strive to surprise and delight our employees and guests
every day. In Global Real Estate and Workplace Services, we work collaboratively to respond to challenges, motivate each other to do the best work of our lives, and enthusiastically celebrate our successes.

Role Description:

The Facilities Coordinator will report to the HQ Facilities Manager. The Coordinator will be responsible for the day to day facilities operations. They will connect with their Facilities Lead on strategic maintenance plan and operational maintenance wish list for the San Francisco offices. This position requires a high level of customer service. Help make Salesforce a great place to work!

Responsibilities

·  Establish strong relationships and communication within all levels of the organization to understand and meet business needs
·  Own relationships with vendors that support our facility operations, supplies and services
·  Create a liaison with Building Management for operations and maintenance
·  Maintenance of common areas, including kitchens, game room, mother’s room and supply rooms
·  Collaborative, flexible and teachable approach to the role and required duties
·  Strong internal and external communication skills; oral, written and electronic
·  Respond to services requests (ticketing) assigned to the facilities queue in a timely manner
·  Assigns technicians or vendors to perform repairs and coordinate work until complete.
·  Perform minor building maintenance but know when to solicit quotes from contractors for larger facility repairs and improvements
·  Ensure that facilities problems are identified and repaired quickly, will ensure that building management is delivering quality services and will make sure that all internal customer demands are being met.

Required Skills/Experience:

·  Minimum 1-3 years of related hands-on Facilities experience required
·  Experience handling internal moves
·  Self-starter; handles self with minimal supervision and is pro-active
·  Ability to plan and organize work in the required areas;
·  Being able to establish and maintain cooperative working relationships
·  Excellent interpersonal communication skills
·  Proficient at using the Microsoft Office Suite and Google Docs
·  Must be willing/able to learn and use our internal Salesforce.com software application
·  Customer service experience preferred
·  Must have a great can-do attitude and willingness to complete the job

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.