Executive Briefing Center Operations Coordinator

Job description

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

The role of the Executive Briefing Coordinator is to help facilitate the management of the Executive Briefing Center meetings and events, while following best practices and procedures. The Executive Briefing Center is a strategic sales asset that influences our most strategic opportunities. This position requires strong logistical skills and the ability to work with Executive Management, Sales Management and other critical organizations to ensure the success of these meetings. This is a dynamic position for someone interested in a career in Marketing, Programs, Sales events, and Sales Productivity.

Responsibilities :
- Work closely with EBC Strategists to create a fantastic experience for our Customers and Account Teams
- Be the first point of contact for Customers in the EBC. Be the "Chief of First Impressions"

- Handle all logistical details for EBCs(meetings) - setting up room to be Customer-ready, arrange catering, arrange dinner reservations, arrange drivers, etc.

- Creatively come up with special touches to personalize a Customer visit.

- Be Go To contact at EBC Reception throughout the day for our Customers and Account Teams.

- Handle requests throughout the day from Account Teams/Customers to help improve the overall experience.

Requirements:
- Comfort level with Executives

- Strong communication skills - verbal and written

- Ability to adapt to change and fast-paced environment

- Customer-facing, positive attitude

- Ability to multi-task and prioritize

- High Attention to Detail

- Outgoing, positive demeanor

- Patience :)

- Strong ability to work well with others in a fast-paced, high pressure environment

- BA/BS from a 4-Year University

- Minimum 2 Years prior business experience