Data Analyst

Job description

Job Category

Sales

Job Details

Data Analyst , Data Quality & Governance, Hyderabad, India

About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Description:
Enhancing our data quality is a key aspect in Salesforce’s ability to continue our fast growth and scale towards becoming a $20B+ company.

This role will work with the data governance team and cross-functional business owners to analyze data quality issues, understand processes and policies that impact our data quality, and frame recommendations to improve and scale Salesforce’s data quality.

The Analyst will understand the impact and value of data quality and excel in building relationships and communicating across business and IT functions. S/he should demonstrate the ability to be successful in an unstructured, team-oriented environment. Our ideal candidate will have experience working with the Salesforce Platform.

Responsibilities:

·  Understand new requests on the Salesforce Platform and work with multiple business units to gather business impact and approvals
·  Manage internal data governance case queues across multiple data councils
·  Investigate data issues and potential deep-dive analyses to help guide IT project requirements for issue resolution
·  Run and manage monthly reports showing data quality issues within our application, understanding implications of reaching field and object limits
·  Manage regular maintenance on Data Governance owned Data Dictionaries and Object Dictionaries
·  Partner closely with data custodians from various business teams to identify determine priorities and run initiatives as needed
·  Support DGC team in data governance, policy definition and system enhancement recommendations
·  Work with IT teams to clarify business process and data needs and provide guidance on the implementation of data and process-related IT projects

Required skills / experience:

·  Bachelor’s degree required
·  Salesforce Certified Administrator required
·  2-4 years data analyst experience
·  Strong experience developing detailed functional, system and program requirements
·  Experience working and communicating with both information technology and business teams in the US
·  Strong understanding of data management, data governance and data quality concepts
·  Exceptional analytical, conceptual, and problem-solving abilities
·  Salesforce object model & SOQL experience preferred
·  Demonstrated self-starter
·  Excellent oral and written communication skills with a high degree of attention to detail

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.