テクニカルアーキテクト - Commerce Cloud

Job description

Job Category

Customer Success Group

Job Details

Job Description

Are you ready to make a difference at a high-growth, global company, recognized as a “Visionary” in Gartner’s 2017 Magic Quadrant for Digital Commerce?  Salesforce B2B Commerce is the only SaaS based commerce product on the market, built natively in the Salesforce platform. With a core focus in the B2B space, Salesforce B2B Commerce is customer-focused, allowing our clients the ability to provide a tailored experience in order better connect and drive on-going relationships with their customers in ways that are commonly only experienced in B2C environments.

Position Overview

To be based out of our Tokyo office, the Technical Consultant will work closely with the local and remote Professional Services team as well as the local account and sales team members to deliver technical advisory services to Salesforce B2B Commerce Clients and System Integrators.  Qualified individuals should have 5+ years of experience in development and/or architecting solutions and coding within the Salesforce platform (APEX) or technical experience architecting and programming within other ecommerce platforms (JAVA, .NET, etc.) as well as eager to work and a highly evolving and fast-paced environment. In Japan Commerce Cloud Services organization, we deliver services for both B2B and B2C Commerce businesses. Although your first focus will be B2B Commerce, B2C Commerce will be your covering area to some extent.

Responsibilities:

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Maintain expertise in Salesforce/APEX development and Salesforce B2B Commerce technical product knowledge.

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Provide technical consulting and advisory services in the field .  Services include technical workshops, design/code reviews, creating architecture designs, delivering training, short term development work, product extension/integration, solution optimization and ad-hoc technical inquiries from implementation teams.

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Help customers realize the value of the Salesforce B2B Commerce platform as well as maximize use of native capabilities during implementation and releases.

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Provide ecommerce best practices guidance to customers, partners, and internal Salesforce B2B Commerce personnel.

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Help create implementation best practices to guide implementation teams.

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Support local Sales and Customer Success team members with new license or expansion opportunities for estimations, extensions, or advanced technical questions.

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Contribute to internal documentation (WIKI), author articles/white papers.

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Strong communication and presentation skills with technical and business audiences

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Approximately 30% travel.

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Main market to be focused on are Japan and Korea.

Minimum Qualifications

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Passionate about providing success services to help customers identify, create, and deploy business technology solutions.

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Eager to engage with a fast paced and growing company with a focus on high performance.

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3+ years professional experience in consulting or software development.

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3+ years experience participating in application development (Java, .Net, APEX)

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3+ years working knowledge of working in ecommerce management, support, or delivery.

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Aptitude to learn the technical aspects of the B2B Commerce platform.

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Fluent in Japanese and English at the business level where you are able to communicate with Salesforce resources located overseas and deal with international projects.

Ideal Qualifications

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B.S. in Computer Science or similar field of study relevant to the role.

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3-5+ years delivering Salesforce technical solutions.

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3-5+ years delivering ecommerce solutions (e.g. custom, Commerce Cloud/Demandware, SAP Hybris, IBM WebSphere Commerce, Oracle ATG, Magento, Commerce21, ecbeing, EC-CUBE or any Japan local ecommerce solutions) in an Architect or Developer type role.

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Relevant current knowledge of hardware and operating systems, HTML, web (back end) development, environments, relational databases, data warehouses, middleware, front end development, performance.

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Salesforce certifications in Administration and Development.

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Fluent in Korean knowing about Korean ecommerce market regardless of B2B or B2C.

*LI-Y

Posting Statement

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