AVP Commerce Cloud, EMEA

Job description

ABOUT SALESFORCE
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

AREA VICE PRESIDENT, COMMERCE CLOUD - EMEA
The Area Vice President (AVP) will lead the Commerce Cloud Enterprise sales organisation in all EMEA regions for Salesforce Commerce Cloud. The role reports directly to the SVP Worldwide Sales for Commerce Cloud and is based our EMEA hub in London (other locations can be considered at discretion).

This leader will create an organisation recognised for high-growth, long term sustainable success and it's commitment to Salesforce values:
• ·  Trust
·  Customer Success
·  Innovation
·  Giving Back
·  Fun
·  Equality
·  Wellness
·  Transparency Key outcomes for the new leader
• ·  Maintain and improve the year-on-year growth % across our EMEA region
·  Position Salesforce as the #1 platform for retail customers to achieve customer success.
·  Align and coordinate product, customer success, and services teams to deliver incredible success for our customers.
·  Build a sales organisation recognised for it's ability to attract and retain the most talented individuals in our industry
·  Drive long term employee success with a focus on coaching, development, and building high performance teams
·  Use and scale best practice from across the wider EMEA Commerce Cloud and Salesforce business .
·  Maintain and extend Salesforce Commerce Cloud as the #1 Commerce Platform for Salesforce customers in continental Europe. Core Responsibilities
Position the business to grow successfully beyond its current targets, increasing the revenue of the business significantly year on year. Operating in a high-growth environment, this will likely be achieved by:
• ·  Defining a clear and compelling vision
·  Translating business objectives into specific goals for the given area
·  Driving a culture of strong execution, orientation towards developing new enterprise accounts, expanding existing ones and ensuring high retention rates on existing accounts
·  Managing the enterprise sales teams to help drive and close strategic/complex deals in the respective industry verticals
·  Effective prioritisation
·  Provide strategic direction and focus to the sales team
·  Identifying new opportunities in industry verticals and driving expansion into them
·  Identify and manage new business channels, partnerships and routes to market
·  Utilising internal and external C level resources to build a compelling, consistent vision for our customers
·  Engaging functionally across the EMEA business (Account Management Marketing, Sales Strategy, Finance, Employee Success, Recruiting) to fully utilise resources for the Commerce Cloud business
·  Continue growing and managing a team of high performers, developing the next generation of talent at Salesforce, and building a balanced team THE CANDIDATE
• ·  A leader with a proven track record in building, inspiring and motivating a complex, matrixed sales organisation recognised for it's culture, as well as its results.
·  Examples of inspiring new and existing customers to commit to a journey of transformation, utilising technology as a platform.
·  Day-to-day, driving and managing a sales business with a strong cadence of deal closure on a monthly and quarterly basis; track record of consistent over-achievement of quota and revenue goals
·  Strategic sales experience and revenue achievement selling multiple enterprise S/W offerings, while building satisfied, loyal and referenceable customers
·  Significant experience in enterprise software sales (ideally in CRM, Service or Commerce); ability to genuinely sell to C-suite and possessing high level executive presence
·  Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills
·  Excellent operational/analytical skills - reporting, forecasting, data analysis skills; operations management experience
·  C-level engagement and negotiation, account strategy, domain expertise, executive selling, large deal management and team leadership
·  Bachelor's degree or Master's degree essential