Support Technician

Job description

Support Technician

Company : Safran Electronics & Defense

Job field : Means and equipment maintenance

Location : Sydney , New South Wales , Australia

Contract type : Permanent

Contract duration : Full-time

Required degree : Certificate / Diploma / Advanced Diploma

Required experience : More than 3 years

Professional status : Technician

# 2021-91729

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Job Description

As a fully owned subsidiary of Safran Electronics & Defense, Safran Electronics & Defense Australasia Pty Ltd (SEDA) delivers and supports various products including high performance optronics and inertial navigation equipment.

Headquartered in Sydney, SEDA brings local expertise in the integration of optronics and navigation systems for the air, land and naval platforms of the Australian and New Zealand Defence Forces.

Reporting to the Operations Manager, the Support Technician will be responsible for :

• Systems inspection, diagnosis, troubleshooting, repair/upgrade integration and validation

• Performing assistance of maintenance activity on customers' sites across Australia and New Zealand

• Providing accurate technical reports including but not limited to; equipment and troubleshooting information, proposed solutions and resolutions of a problem using strong analytical and communication skills

• Ensuring proper recording and closure of all technical issues

• Assisting in maintaining Maintenance Repair and Overhaul (MRO) lines equipment and structure

• Assisting in maintaining and developing procedures, work instructions, forms and associated processes

• Assisting with customer reported issues and through to resolution and reporting, where required

• Assisting in maintaining equipment and facility for designated areas such as equipment calibration and maintenance, Electro-Static Discharge control, Foreign Object Detection and Control and 5s for workshop organisation and layout

Complementary Description

We are looking for a candidate who is confident and has the following attributes :

• Ability to obtain and maintain an Australian Defence Security clearance

• Strong problem solving and analytical skills

• Excellent customer service skills Excellent written and verbal communication skills

• Strong work ethic

• Proactive, rigorous and well organised

Job Requirements

To be successful in this role , you must have:

• Tertiary qualification in Engineering;

• Proven experience with the setup and application of test equipment (electrical analyser, digital multi-meter, oscilloscope, signal generator, etc.)

• Understanding of electrical/electronic wiring and competent to analyse and interpret technical documents, schematics and technical drawings

• Prior work experience in soldering within the electronics industry

• Experience in technical documentation and processes IAW Quality Standards AS/NZS9001, AS/NZS9100, and AS/NZS14001 framework

• Immediate / working knowledge use of MS Office Products (Word, Excel, Access, Visio)

• Knowledge in continuous improvement methodologies (Six Sigma, Lean, 5S etc)

How To Apply

Candidates must be an Australian citizen due to security clearance requirements to be eligible to apply for this position.

Please note all final applicants for this position will be asked to complete a national police check and each application will be considered on its merits.

All applications should include a covering letter and up to date CV and be submitted to the attention of Human Resources quoting reference number SEDA03

Locate your future workplace

109 Pitt Street2000

Sydney

New South Wales Australia

92,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

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Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.