Programs Quality Engineer II

Job description

Programs Quality Engineer II

Company : Safran Seats

Job field : Quality

Location : Gainesville , Texas , United States

Contract type : Permanent

Contract duration : Full-time

Required degree : Bachelor's Degree

Required experience : First experience

Salary range : Based on Market Rate

# 2024-147381

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Job Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

Objective:

Liaison and conduit between Safran Seats USA and Customer (Airframers and Airlines) for any Quality issue detected during OEM inspection, product delivery, seat installation or final aircraft cabin inspection. Primary objective of role is to improve customer satisfaction and perception of reaction to reported issues by leading product quality improvement projects. Act as customer advocate role responsible for leading root cause analysis on reported non-conformances and effective implementation of preventive actions to prevent reoccurrences. Works under regular supervision on moderately complex tasks.

Authorities:

This position has the power and control to represent Safran Quality when interacting with airframers and airlines/customers. This position also has the authority and right to control, command, make decisions and delegate to ensure compliance to the company Quality procedures and processes

Main Function Responsibilities:

• Act as a quality interface for SSUSA' customers, responsible for immediate response and follow up actions on all inquiries raised during product delivery (Voice of Customer)

• Clearly define customer expectations of quality requirements and translate them to production

• Responsible for immediate deployment of containment actions on any reported non-conformances reported from airframer final assembly facility or Airline (lead the CAPA)

• Participate and coach in QRQC activities as well as customer concerns room

• Leading, perform and ensure technical root cause analysis and effective implementation of permanent corrective actions through engineering design updates, manufacturing assembly sequencing planning correction, tooling improvement, training or process change

• Uses the problem-solving tools such as 8D, 4S, 5Whys, Pareto Analysis, FMEA, etc.

• Work closely with worldwide quality team located in other Safran Seats USA manufacturing facilities and on-site support teams

Complementary Description

• Perform monthly defect data trend analysis to identify areas of opportunity

• Lead OEM Quality Improvement Board meeting to analyze major KPI's and review project improvement status rail

• Assist Quality Management team with project definition for overall quality improvement processes. Lead project teams in related quality initiatives

• Provide technical support, guidance and direction to Field Service team stationed at customer's manufacturing sites

• Provides guidelines, training and support to inspection personnel

• Performs other duties as assigned

Job Requirements

Qualification Requirements:

A. Education & Qualification

• Must have a Bachelor of Science degree in Manufacturing engineering, Industrial engineering or related technical field or 12 years equivalent related experience in lieu of degree.

B. Work Experience - Technical knowledge

• Additionally requires 2 years' experience in a Quality professional role within the aerospace industry

• AS9100 quality systems

• Good knowledge of Quality Systems and procedures

• Working knowledge of FAA regulations

• Knowledge and understanding of APQP

• Knowledge and experience working with customers

• Working knowledge of process and procedures used in manufacturing of products.

• Must be familiar with LEAN/Six Sigma fundamentals and implementation

C. Professional Skills

• Ability to generate reports and data utilizing the MS office tools

• Ability to analyze data and make decisions accordingly

• Knowledge of corrective and preventive actions

• Communications: Ability to generate written communication and to operate required office equipment. Ability to read and review written communication. Speech and hearing abilities that allow individual to communicate clearly and distinctly in English. Ability to interact with all levels of employees and customers.

• Acts in accordance with with company values and related competencies.

D. Behavioral Skills

• Ability to convince, take initiative, Accept responsibility, Adaptability-flexibility, Autonomy, Building Relationships, Creativity, Leadership, Negotiation, Perseverance, Precise, Self-confidence, Self-motivation,

• Comfortable with ambiguity and limited instruction

• Must have the ability to drive major initiatives, solve problems, and think strategically

• Comfortable with multiple tasks

E. Desirable Aspects

• AS9145 - APQP

• QRQC

• Material Review Board knowledge

• Six Sigma or Lean fundamentals, or Green Belt certification

Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Specificity of the job

International and/or Domestic travel required estimated at 10% of time

Locate your future workplace

2000 Weber DrTX 76240

Gainesville

Texas United States

92,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

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© Safran

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.