IT Intern

Job description

IT Intern

Company : Safran Seats

Job field : IT

Location : Gainesville , Texas , United States

Contract type : Internship / Student

Contract duration : Part-time

Required degree : High School Diploma/GED Equivalent

Required experience : First experience

Professional status : Student

Salary range : Based on market data.

# 2025-152438

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Job Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

·  Occupational Summary:

Under close supervision, the Information Technology intern will work in the IT department with either a Desktop Technician focus or a Service Desk Focus. The IT intern will be involved in numerous ongoing initiatives and will have the opportunity to participate as a valuable member of the team by working directly with an assigned mentor to complete an assigned projects and other members of the IT department.

·  Duties and Responsibilities:

Desktop Focus:

A) Imaging computers and configuring specific builds per user needs.

B) Deploying and testing new hire computer.

C) Interacting with walk-up customers to gather information and ensure that they have put in a ticket.

D) General computer hardware and software troubleshooting per ticket requirements.

E) Cleaning IT areas, breaking down boxes, and doing inventory of computer equipment as needed.

F) Performs other duties as required.

Service Desk Focus:

G) Acts as a point of contact for phone calls and emails from users regarding IT issues and inquiries Provides trouble shooting and maintenance for all users.

H) Assists in tracking help desk calls pertaining to application, networking, and systems problems and issues. This includes logging the call and entering ticket in IT ticketing system.

I) Provides hardware support for PCs and Laptops, such as installing replacement hardware or upgrading hardware.

J) Provides support for Apple mobile phones, such as setting up devices, troubleshooting and fixing issues, and upgrading software.

K) Performs other duties as required.

Job Requirements

·  Qualification Requirements:

A) Knowledge and Skills:

i) Must have general DIY computer building and troubleshooting

ii) Must have PC repair skills

iii) Must have Windows 7 and 10 working knowledge

iv) Must be familiar with all MS Office Products.

v) Must be knowledgeable of Apple products

vi) Must have great customer service attitude and communication skills

B) Education and Experience:

In the process obtaining a Bachelor's degree in an Information Systems, Computer Science related field. Must be currently enrolled an accredited computer related program; in the upper level classes.

C) Competencies:

Acts in accordance with company values and related competencies.

D) Communication Skills:

Must have the ability to generate written communication and to operate required office equipment. Ability to read and review written communication. Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.

E) Reasoning Ability:

Ability to solve problems and think strategically.

Safran Seats is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Locate your future workplace

2000 Weber DrTX 76240

Gainesville

Texas United States

100,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

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© Safran

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.