Reservations & Events Sales Coordinator

Job description

The Opportunity

We are looking for a commercially minded Reservations, Events & Sales Coordinator to take ownership of inbound inquiries while actively driving new business.

This is not just a reservations role—you will play a key part in generating revenue, converting leads, and building long-term client relationships, particularly within the corporate and events market.

Your Role

As the first point of contact for our guests and partners, you will:

• Handle reservations and event inquiries via phone, email, and in-person


• Plan private dining experiences, wine tastings, and bespoke events.


• Build and manage relationships with agencies and event planners, attending events and meetings, and discussing commission structures—all with the aim of bringing in more corporate groups and international clients.


• Develop business within the neighborhood with local business contacts and other networks


• Build strong relationships with local PR teams and support the development of our communications


• Optimize table reservations and increase sales through strategic booking management.


• Manage group bookings (corporate dinners to family celebrations), from start to finish (quotes, negotiations, pre-orders, invoicing).


• Create tailored, high-quality events while ensuring smooth communication with venue teams.


• Keep up-to-date with menus, offers, and venue details to upsell effectively.


• Represent the brand, attending networking events and client meetings.

Desired profile

What We're Looking For

• 2–3 years' experience in hospitality, reservations, or events—with a strong interest in sales and business development


• A commercial mindset with confidence in upselling, negotiating, and closing bookings


• Excellent communication skills – professional, confident and warm.


• Strong organization & multitasking skills in a high-volume environment.


• Ability to problem-solve and handle guest requests smoothly.


• Based in London, with some weekend availability required.


• Knowledge of the London hospitality market is a strong advantage.

Why Join Us?

• Competitive Earnings Package – From £30,000 OTE per year (DOE).


• Exclusive Employee Discounts – Enjoy perks at our restaurants, chalets, villas, and hotels.


• Vibrant Team Culture – Work with a passionate and supportive hospitality team.


• Career Growth – We love to promote from within and offer development opportunities.

Interested? Apply today and become part of our team!

About Riviera

About Us

Riviera Restaurants & Luxury Ltd is a family owned, dynamic hospitality group with over 30 years of experience, operating fine dining, jazz, and gastropub venues in London as well as luxury ski chalets and hotels in France. Our 28°-50° Wine Workshop & Kitchen concept blends exceptional food, curated wines, and memorable dining experiences.