Stock & Administration Coordinator - New Bond Street

Job description

Stock & Administration Co-ordinator, New Bond Street

(Permanent, Full-Time)

 

HOW WILL YOU MAKE AN IMPACT?

To manage stock to ensure flawless operations and commercial activities.

Key responsibilities:

 

Stock Control

·  Ensures accurate and timely completion of stock deliveries, replenishment and managers stock availability
·  Ensures permanent accuracy of stock in boutique and lead cycle counts & stock takes
·  Ensures efficient organization of back of house and on-the-floor stocks and supervises impeccable state at any time of the day
·  Manages and follows up stock transfers between boutiques or stock sent for commercial activities (consignment, photo shoots etc)
·  Organizes all stock returns (Faulty goods, Outlet approved pieces etc)
·  Reports any stock discrepancies and provide explanation on stock losses
·  Work with Boutique Manager to ensure optimal stock levels on an ident basis to support commercial objectives

 

After Sales

·  Manages all the after sales stock movement
·  Ensures accuracy of after sales stock in boutique, with properly maintained records and status updates, and leading cycle counts

 

Retail Operations

·  Assists the Boutique Management with key holding.
·  Accurate management of all till operations.
·  IT system maintenance and reporting.
·  Supports sales team when required.
·  Co-ordinate boutique shared communication through control of boutique email in conjunction with management team
·  Keyholding responsibilities for secure opening and closing of boutique

 

Administration

·  Responsible for the follow up and management of all shipping documents.
·  Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
·  Provides administrative support to the team in booking couriers, deliveries, transfers
·  Provides operations support for the Boutique regarding supplies order (clients drinks, cleaning products,  packaging…).
·  Supports the manager to ensure perfect compliance with internal compliant processes
·  Ensures all paperwork is filled according to company procedures

 

Client Experience & Development

·  Support the boutique sales through shop floor and remote selling as required
·  Always ensure impeccable customer service.
·  Actively promote the brand CRM strategy.
·  Execution of all planned activities in the boutique.

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

·  3-5 years experience in retail, ideally in a stock administrator role.
·  Ability to work proactively & independently.
·  Excellent written and verbal communication skills
·  Analytical thinking with attention to detail.
·  Computer skills including: Word, Excel, and Power Point.

 

HOW DO WE KEEP YOU SMILING?

As a significant member of the Montblanc community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

 

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

 

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Hiring Manager and the Head of Retail

3rd Stage – Interview with the UK Brand Director

 

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

 

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg