Sales & Marketing Executive - Hanoi

Job description

About the job

 

As a House of Connoisseurs in Fine Watchmaking, Vacheron Constantin has, at no time in its 269-year history, ever stopped creating, enhancing, and reinventing itself. This manufacture reveals each timepiece with a technical signature and distinctive look.

 

Throughout Maison’s universe, our collaborators from different horizons share with passion a common objective: to reach the perfection we are proud of and known for. At Vacheron Constantin we believe that our employees are unique, and every moment of our career path is part of an exceptional employee experience. Our goal is to always put people's achievements first, by ensuring employability, opportunities, and transparency.

 

Discover new challenges and be part of this adventure where the spirit of excellence, belonging, exploration, and fulfillment drive us.

 

 

KEY RESPONSIBILITIES

 

❖ Retail Operations (coordinated with Retail team)
• Monitor F&B replenishment, sourcing/quotation request for new items in drinks menu.
• Observe serve ware conditions and initiate replenishment when required.
• Ensure stationery, paper bags, invoice paper and holders are well replenished for daily operations e.g. invoice holder
• Monitor and support boutique team to prepare all documents in SAP to ship service timepieces to CS platform.
• Support Ad Hoc and new projects that are upcoming.

 

 

❖ Merchandising
• Facilitate stocks/carnet return process to SG with SAP ie. Generate RODN
• Raise LGSMs
• Liaise with TH LOG team on deliveries schedule and stock movements.
• Coordinate stock rebalancing when required.
• Monitor outstanding deliveries for accessories especially bespoke strap orders

 

 

❖ Account Management & Market visit
• Collect feedback on other key luxury brands performance, consumers and competition activities.
• Report back to Commercial Manager with key points and proposed actions if needed.

 

 

❖ Marketing & Communications

CRM Events and Client Treatments
• Support, plan and execute monthly CRM events (working closely with CRM Manager) to engage more high-end clients in brand activities, and create unique and personalized touch.
• Prepare and process client event/treatment, including client mailings (catalogue request, welcome pack etc)
• Support the development of affinity partnerships, define the action plan for client prospection with retail support.
• Support customer recruitment strategy.
• Work closely with boutique managers to plan boutique activations to drive foot traffic.

 

Digital
• Support in the implantation of media/social media/digital strategy in the region

 

Communication
• Support the local PR plan and close media relations.
• Support organization and implementation of brand events: logistics arrangement, ideas generation, preparation of marketing collaterals etc.
• Assist in post-event reports.

 

Trade Marketing
• Coordinate delivery and change out of Visual Merchandising themes in boutiques and post-implementation report.
• Assist in administrative duties.

 

 

❖ Watches & Wonders & National/Regional fairs
• Assist Commercial Manager in Watches & Wonders preparation.
• Assist Commercial Manager in global events/hospitality/manufacture visits.

 

 

REQUIREMENTS:
• University or Business School Graduate
• 1-2 years working experience in a similar role, preferably in premium/luxury goods environment
• Sales and customer focus, with strong motivation to achieve budgeted targets
• Proven ability to efficiently manage multiple tasks, and work within tight deadlines
• Strong organisational, planning and coordination skills
• Strong communication and presentation skills
• Team player; creative and passionate
• Ability to work well at all levels of the organisation (HQ, Regional team & Local team)
• Ability to engage, motivate and convey key brand messages with external stakeholders
• Basic accounting and finance knowledge
• Extensive software skills; SAP usage experience a plus
• Strong command of Microsoft Office and computer skills

 

YOU WILL ENJOY THIS NEW ADVENTURE THANKS TO

Our teams. You will join a motivated, creative, and talented team that share the same passion and energy.

Our benefits. Joining Vacheron Constantin means working in a caring, transparent, and flexible work environment. We offer a workspace where you will feel welcome, and you will be able to give the best of yourself.

 

Interested? Join us! #VacheronConstantin #OneofNotMany