Sales Associate

Job description

HOW WILL YOU MAKE AN IMPACT?

Are you passionate about luxury retail and client experience? Do you have a genuine interest in delving into the world of Cartier and creating memorable moments for our clients?

As a Boutique Ambassador, you will be the face of the Maison, ensuring a unique and exceptional client experience and proactively developing your client portfolio.

 

WHAT WILL BE YOUR MISSION?

As a Boutique Ambassador, your mission is to embody the values of Cartier, create lasting relationships with clients, and contribute to the overall success of the boutique. You will be responsible for providing exceptional service, achieving sales targets, and maintaining the boutique's operational standards. This position offers the opportunity to represent a prestigious brand and build a rewarding career in luxury retail.

Among various responsibilities, your main missions are to act as an ambassador of the Maison, to assist the boutique management team in achieving sales goals, to support client relationship building and development, as well as participate in daily boutique operations.

Exceptional Sales & Client Experience

·  Provide a unique and exceptional client experience, mastering the art of sales and exceeding client expectations.

Client Relationship & Portfolio Growth

·  Cultivate strong client relationships, develop client loyalty, and efficiently manage a growing client portfolio.

Boutique Operations & Brand Advocacy

·  Uphold brand standards, participate in daily boutique operations, and act as a passionate ambassador of the Maison.

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Describe and list the hard & soft skills, education, past functional experience requested, the ideal or requested Industry background, seniority for the role, and managerial experience needed to succeed in the position.

·  You have a minimum of 2 years of experience in luxury retail, sales, or a client-facing role, with a high school diploma or equivalent (Bachelor's degree preferred).
·  Proven sales and client relationship management skills.
·  Strong product knowledge (Cartier specific knowledge is a plus).
·  As a Boutique Ambassador, you are passionate about the Maison and dedicated to providing exceptional client service.
·  You possess excellent communication and interpersonal skills, with the ability to connect with diverse clients.
·  You are adaptable, organized, and able to maintain composure in a fast-paced environment.
·  You demonstrate team spirit, curiosity, and a service-oriented mindset.
·  You are proficient in using CRM systems and possess strong computer skills (Word, Excel, Outlook).
·  You are fluent in the local language and English; proficiency in a third language is a plus.

WHAT DO WE OFFER

At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

 

WHO WE ARE?

As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.

We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.

We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Quite simply, Cartier is a place like no other. Welcome to our Maison!

 

YOUR JOURNEY WITH US

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet the Hiring Manager and the HR Manager.

Take your next step with Cartier, we look forward to hearing from you!