Operations & Distribution Manager

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?
You have a strong experience in operations, sales administration, or logistics within a structured and fast-paced environment. You are recognized for your rigor, analytical mindset, and ability to manage complex processes with precision.

A collaborative team player, you build strong relationships across functions and communicate with ease. You are solution-oriented, proactive, and able to navigate multiple stakeholders while maintaining a high level of compliance and excellence.

Fluency in English is required, and knowledge of SAP or ERP systems would be a strong advantage.

What are we expecting from you?
    •    Oversee and ensure the smooth execution of sales administration and operational processes across the market
    •    Coordinate logistics movements and ensure full compliance with Maison and Group procedures
    •    Drive continuous improvement of operational workflows in collaboration with internal stakeholders
    •    Manage SAP-related activities and contribute to optimizing system usage and processes
    •    Support client services, after-sales activities, and boutique operations to ensure excellence in execution
    •    Contribute to reporting, analysis, and cross-functional alignment within the region

More than a role… We recruit for a career!
By joining the Maison, you will become part of a highly creative and inspiring environment where excellence, collaboration, and innovation are at the heart of everything we do. We are committed to developing our talents and supporting long-term career growth within the Richemont Group.

The Recruitment Process
You will be contacted by one of our Talent Acquisition team members.
If your profile matches our expectations, you will then meet with the hiring manager and relevant stakeholders as part of the interview process.