Marketing and Communications Coordinator
Amsterdam (Montgomery County)
Job description
Marketing & Communications Coordinator, Panerai
Role Overview
Reporting to the AVP Marketing & Communications, the Marketing & Communications Coordinator will be responsible for operational support across all marketing and communications functions of luxury timepiece maison for North America.
This is a wonderful opportunity to learn all aspects of Marketing & Communications, with full visibility into strategy, budgets, processes, systems, and all touchpoints across media, public relations, events/activations, experiences, partnerships, CRM, and beyond.
Responsibilities
· Department Support: 35%
· General
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· Maintain integrated department calendar & 360* action plan for all points of distribution
· Support the creation of strategy/overview decks and presentations.
· Compile & share monthly competitive report
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· Support special projects to ensure 360* coordination and cross-functional integration
· Cross-functional partnership with various departments as needed, including Logistics, Sales, Finance, Legal, Security, Procurement, etc.
· Administrative support as needed
· Monthly internal & HQ reporting across all functions
· Systems & Budget
· SAP vendor onboarding & set-up, Purchase Order (PO) creation/management, invoice submission and tracking, and sourcing form/bid levelling documentation to ensure process compliance and timely response/payment to vendors and partners.
· Support budget management with monthly accruals & regular reporting/reconciliation to ensure accuracy and compliance with budget guidelines.
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· Logistics
· Coordinate all sample trafficking for events, press requests, photoshoots, influencer/celebrity dressing & partnerships, omnichannel road show/sample tour, etc., including: internal tracking documents and SAP system, as well as LOR process and records, guard transport, shipping, and messenger scheduling and management.
· Coordinate and monitor consignments as needed
· Coordinate Bi-Annual Audit of all samples and consignments
· Public Relations & Influencer/Celebrity: 25%
· Coordinate with HQ Comms Team (Milan) and Manufacture (Switzerland) to secure samples for important press opportunities
· Manage press appointments and schedule for Watches & Wonders
· Distribute press releases, images, product details, event alerts, etc. as needed across media outlets, editors, mall partners, and boutique network
· Maintain press & media contact list with editorial and publisher contacts
· Support pitches & pr materials as needed for new releases, new store openings, executive interview opportunities
· Support PR agency management, recaps, material sharing
· Monitor coverage of all loaned product and upcoming placements
· Monthly, quarterly and annual reporting to HQ on press coverage across print & digital with clippings and EMV
· Real-Time distribution of key editorials or placements to Network
· Support relationships and communication with props managers, stylists and studios to ensure maximum visibility of Panerai Offering for films, TV, red carpet, and general appearances
· Maintain database of prop managers, stylists, and studios – contact and clients & up-to-date lookbook of current offerings
· Maintain database of celebrity and influencer Friends of the Brand with Photo Archive
· Marketing / Media: 15%
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· Maintain Master HQ Media Database
· Maintain Contact Sheet for media outlets and retail partners
· Ensure accuracy and timely delivery of media assets per specs to all outlets/partners
· Enter all media tracking in Bumblebee
· Distribution of Newsletters and Social Media assets to media and retail partners to increase organic coverage
· Overall social media support including copywriting, timeline, asset selection, etc.
· Tracking of organic & paid social posts from partners
· Support Newsletter process for retail partners, including copywriting, assets, and approvals
· Events: 15%
· Support all facets of event preparation and execution as needed, including:
· Creating event collateral (invitations, menus, signage)
· Coordinate event-related mailings (invitations, gifts, press kits)
· Managing event guest lists, RSVPs, seating charts, Run of Show, etc.
· Ordering event supplies, PLV, etc.
· Packing, Shipping & Tracking of Event supplies/materials
· Guest check-in at events
· Event set-up and breakdown
· Gift bag preparation and distribution
· On-site vendor management for seamless execution
· Coordination of security, insurance, permits, etc.
· Assist in compiling event recaps & production timelines
· Maintain event closet & inventory of event supplies
· CRM: 10%
· Support Newsletter copywriting & editing
· Support Database List Pulls for Contact Occasions
· Support weekly/monthly reporting on CRM metrics and KPIs
· Support Client Journey Tracker
· Order, ship, and track gift orders via SAP and tracking files
· Manually entering data into SAP and CRM systems
· Assist with client gifting initiatives & client event travel
· Support 1:1 Clienteling efforts at boutique level, including application support
Qualifications
· Bachelor degree in marketing/communications, finance/accounting or related preferred
· 2-3 years of experience demonstrating excellence in the following areas: administrative, written and verbal communication, attention to detail, organization, and the ability to multi-task
· Strong systems knowledge and high level of competence in full Microsoft suite; experience with SAP and Bumblebee a plus
· Experience within sample trafficking a plus
· Must be able to lift up to 45 pounds
· Able to work minimum 4 days per week in the NY office, and evenings/weekends as needed
· Ability to work in a fast-paced environment and juggle multiple projects while maintaining quality
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
At Richemont, We Craft the Future!
Expected Salary Range: $28 - 32 Hourly
Salary will be determined based on relevant skills and experience.