CRM INTERN (6-month Internship from 01.02.2026 to 24.07.2026) - Richemont - Plan-les-ouates

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

CRM INTERN

Plan-les-Ouates

6-month Internship from 01.02.2026 to 24.07.2026
With Internship Convention (Convention de Stage)

FOR THOSE WHO SEEK EXCELLENCE

Join one of the most respected Maisons in fine watchmaking where excellence is both a given and a never-ending quest. Play your part in driving our collective success.

YOUR ROLE

We are seeking a highly motivated and detail-oriented CRM Intern to join our global team. She/He will play a key role in supporting the execution and optimization of global and local newsletters, coordinating with various stakeholders, assisting with Salesforce testing, and providing overall support to the digital marketing team.

PLAYING YOUR PART

Global Communication (50%)

You will coordinate the production of global newsletters in collaboration with the E-commerce Digital team, Campaign Factory, and local markets
You will manage translations and ensure consistent brand messaging across all regions
You will monitor campaign performance and provide regular analyses and insights

Local Digital Activation (30%)

You will assist in coordinating local newsletters with markets
You will ensure campaign alignment with local needs and brand strategy, as well as analyse campaign performance and provide actionable recommendations

Salesforce Product Support & Testing (10%)

You will collaborate with your Manager and Richemont PO on the new platform features
You will support user acceptance testing and report bugs or improvements
You will ensure smooth roll-out of Salesforce updates to the team

Global CRM Team Support (10%)

You will provide ad-hoc support on various projects, and assist in preparing reports, presentations, and campaign follow-ups

WHAT WILL MAKE YOU SUCCESSFUL?

Success in this role will require

Currently pursuing a Bachelor's or Master's degree, with a specialization in Management, Marketing, Digital Marketing, Business, or related fields
Strong interest in CRM, Digital Marketing, Retail and Luxury
Fluency in English and French
Proficiency in Microsoft Office (Excel, PowerPoint) and ideally knowledge of CRM tools/Salesforce Service Cloud
Analytical and organizational skills, detail-oriented with the ability to manage multiple tasks

Vacheron Constantin celebrates 270 years as the world’s oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future.

If this fires your imagination, we welcome your application.

#Richemont #WeCraftTheFuture

Offers “Richemont”

Job description