Client Advisor

Job description

  

Since 1868, the Swiss watch manufacturer IWC Schaffhausen has been crafting exquisite Haute Horlogerie, in which the highest precision is combined with exclusive design. As one of the world's leading brands in the luxury watch segment, our long-established company daily upholds the pioneering spirit and the innovative talent that underlie our success.

Key Responsibilities

- Front line representative of the Brand, responsible for managing the customer’s experience and selling products

- Maximize the sales of products, by achieving your own individual sales targets and helping to achieve the Boutique targets

- Provide qualitative customer service by delivering the best customer service

- Promote and sell products by identifying customers’ needs and suggest merchandise to meet their needs

- Ensure that the Boutique appearance is up to standards and the display of products are presented in accordance with specifications

 

Requirements:

- Experience in luxury retail, preferably with sales background in watches and jewellery

- Good command of Cantonese, Mandarin and English

- Cheerful, Self-motivated with positive attitude and professional selling techniques

- Outgoing team player with strong interpersonal and communication skills

- Customer & sales oriented

- Professional presentation