Scrum Master

Job description

Scrum Master
Cambridge (occasional business travel required)

Competitive Salary

An exciting opportunity has arisen for a Scrum Master to be a part of the Rakuten journey in developing the most exciting global ecosystem.

The role
As part of the Group Core Services Department (GCSD) European team based in Cambridge, the Scrum Master will be responsible for coordinating, facilitating and mentoring development teams across multiple services within the department.
Your responsibilities will include:
• Using experience and industry knowledge to promote continuous improvement.
• Leading scrum ceremonies for EU team locally and represent in the Scrum of Scrums with Tokyo and US teams.
• Identifying and removing impediments, ensuring you establish an efficient distributed development model.
• Supporting EU development and Product management teams to maintain their backlog in conjunction with the master/global backlog.
• Understanding the needs of the teams, adapt new practices and improvise when needed.
• Developing a great working environment across the multi-regional teams focusing on problem solving.
• Mentoring and coaching the development teams, planning workshops to educate on most effective practices.
• Leading to create a high performing team.
• Thinking out of the box to create new ideas and develop an exciting working environment for Group Core Service team.
• Documenting the progress of the project and communicate effectively to the stakeholders.

What you’ll need
Essential:
• Educated to degree level or equivalent.
• First level Scrum Master Certification (CSM, PSM I).
• Proven experience in a Scrum Master role within a software development environment.
• Ability to demonstrate a strong aptitude for facilitation, continual improvement, empowerment and conflict resolution.
• Strong understanding and proven experience of backlog tracking, burndown metrics, velocity, and task definition.
• Excellent communication skills both written and verbal. Strong influencing skills.
Desirable:
• Knowledge of the extended Atlassian product suite (Jira, Confluence).
• Technical/software project background or development.
• Previous experience of working with cross functional teams in a DEV-OPS model.
• Knowledge on transitioning from traditional Waterfall projects to using Agile methodologies.
• Working with cross functional teams in a DEV-OPS model.
• Experience of working on Greenfield and Brownfield projects.

About Us
Rakuten, Inc. is among the world's leading Internet service providers offering various user and business-oriented services, e.g. in the fields of e-commerce, travel, banking, online securities trading, credit cards, e-money, portal and media, online marketing, logistics and professional sports. Rakuten was founded in 1997 and now has more than 11,000 employees worldwide.

Today Rakuten is in the top 10 of global e-commerce companies and in 2012 it was selected by Forbes as 7th among the World’s Most Innovative Companies. Rakuten is now accelerating its overseas expansion and growing its regional activities.

Rakuten has a rich eco-system, which spans various dimensions - E-commerce/Marketplace (AM, EU, APAC), Financial Services, Travel, Ebooks (Kobo), Digital Streaming (Wuaki, Viki) and Communications (Viber).

Group core services (GCS) provides the core platform foundation for the different Rakuten group companies around the world to integrate into the Rakuten Eco-system.

If you wish to be considered for this opportunity click ‘apply’. You must be eligible to work in the UK.

People / skills this role may suit: Scrum Master, Project Engineer, PHP Developer, CSM, PSM 1, Software Developer, Atlassian,