Multifunctional Trainer Employability

Job description

Multifuncational Trainer (Employabilty)
Telford
6 month contract to start - potential ongoing
Interviewing July 2015
23650 pro rata plus Lifestyle benefits: to include 25 days annual leave statutory holiday, HealthShield healthcare cashplan, discretionary bonus, pension, life insurance
Hours: 37 per week, 09:00 17:30 M Th, 09:00 17:00 Friday with 1 hour for lunch each day

Do you enjoy the challenge of helping and delivering employability support to unemployed customers ? Are you a natural when it comes to making a difference to peoples lives ? Does working for a Sunday Times Top 100 Company appeal to you ? This is an ongoing role, 6 months to start, full support through the interview process is offered.

This role of Multifunctional Trainer (Employability) will involve supporting the customer development delivering employability and pre-employment training to unemployed clients whilst providing a full Learning and Development service. To assist in planning, delivering and evaluation of training projects and training on a one to one and group basis in support of these objectives. To be flexible and carry out some work outside of the usual core working hours and undertake a degree of travel, subject to business needs.

To seek out and identify areas for continuous improvement through creativity and flexibility
Key Tasks:
To conduct learning needs analysis as required, with all designated customers within existing or potential development areas of the business.
To monitor and evaluate outcomes of each project and training course undertaken and process, as appropriate.
To support all customers in job search, job matching and sustainability of employment by delivery of one to one and group learning and development sessions.
To manage all groups and individuals in a way that enables them to identify their own learning needs and to take responsibility for their own actions.
To ensure effective tracking of customer attendance/progression through taking part in caseload reviews with an appropriate Site Manager or designate
Maintaining contact with named persons at each identified group or project, ensuring a high level of communication with all parties.
To consistently seek ways to improve occupational competency by taking personal responsibility for your continuous professional development through Institute For Learning.

Person Specification:
You will need to hold level 2 Literacy and Numeracy and be working towards Level 3 and have a relevant level 4 teaching qualification (e.g. CandG 7407 stage 1 and 2, CandG 7304, CTTLS)
Previous training experience
Displaying strong motivational, customer service and organisational skills.
In possession of demonstrable lateral thinking skills.
Enthusiastic and flexible team player with high expectations of self and others.
External liaison with: Training and development providers and any other appropriate bodies
Internal liaison with: Human Resources, Business Support and Claims Team, Site staff, Curriculum

Knowledge, Skills, Attitudes and Behaviours required for the role:
Customer needs, wants and expectations, Service provision, Quality assurance
Training tools and techniques, Skills Planning and organization
Customer focus, Communication, Motivation, Persuasion and influencing
Behaviours and Attitudes, Flexible, Self motivator, Team player, sensitive, ethical

We are committed to delivering full free pre-interview advice and guidance right throughout the process

To apply please email your cv to Tina Lacey at R3 Welfare and Skills