TECHNICIEN LOGISTIQUE EXPORT - CDI - H/F

Job description

Who we are ?

Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world, the 2nd largest private French pharmaceutical group and the market leader in France for products sold over the counter in pharmacies.

Its portfolio includes several medical franchises and international brands including Pierre Fabre Oncologie, Pierre Fabre Dermatologie, Eau Thermale Avène, Klorane, Ducray, René Furterer, A-Derma, Naturactive, Pierre Fabre Oral Care. 

Established in the Occitanie region since its creation, and manufacturing over 95% of its products in France, the Group employs some 10,000 people worldwide. Its products are distributed in about 130 countries. 86% of the Pierre Fabre Group is held by the Pierre Fabre Foundation, a government-recognized public-interest foundation, while a smaller share is owned by its employees via an employee stock ownership plan. 

In 2019, Ecocert Environment assessed the Group’s corporate social and environmental responsibility approach in accordance with the ISO 26000 sustainable development standard and awarded it the “Excellence” level.

Pierre Fabre is recognized as one of the "World's Best Employers 2021" by Forbes. Our group is ranked in the Top 3 in the cosmetics industry and in the Top 10 in the pharmaceutical industry worldwide. 

Your mission

Manage international product exports.- Receive orders-Organize the flow of goods, namely to schedule orders, identify the risks of rupture and supply and propose solutions in order to reduce costs and delays. --Organize transport and prepare export documents (invoice, customs documents, product sheets, etc.) according to regulations, in particular compliance with INCOTERMS. Manage malfunctions and possible delays in delivery-Manage customer complaints by recording complaints in the IS, directing complaints to the competent departments communicating with customers and carrying out financial adjustments (assets, restructuring, etc.) in connection with accounting.-Manage the IS by keeping the data up to date (prices, product catalogue, etc.) in the dedicated IS and by executing IT flows.-Participate in continuous improvement workshops.

Who you are ?

Vos compétences au service de projets novateurs

Titulaire d'une formation de type Bac+2/+3 en commerce international ou transport

Vous justifiez d'une expérience d'au moins 2 ans dans un service administration des ventes export, au sein d'une entreprise de transport international

Vous pouvez justifier d'une expérience vous ayant permis une bonne maîtrise de la règlementation des flux internationaux de marchandises, notamment des INCOTERMS, logistiques et financiers.

Vous êtes à l'aise avec les outils informatiques (ERP, pack office)

Bien entendu votre anglais est courant autant à l'oral qu'à l'écrit pour des contacts au quotidien avec les pays

Au-delà de ces compétences techniques, votre sens du service client, votre relationnel, votre facilité à trouver des solutions pragmatiques et votre organisation feront la différence.

Vous souhaitez prendre soin de votre carrière en intégrant une entreprise engagée ? Rejoignez-nous !

Pour en savoir plus sur nos activités et nos engagements : www.pierre-fabre.com

We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.