Business Support Officer

Job description

Your challenge
As a Business Support Officer you are the key person in the area of project administration, analysis, reporting and continuous improvement. You drive and maintain high level quality for the operational performance of Philips Innovation Services.

Your responsibilities
As a Business Support Officer you contribute in the following focus areas:

·  Project support: Support the commercial processes within Philips Innovation Services (PInS):
·  Support Sales in the following areas:Quotation & Sales Order handling, Project administration in SAP and other IT tools (CRM dynamics), Invoicingprocess;
·  Business reporting and process improvement within Sales & Marketing: provide support in the areas of reporting, analysis and process improvement;
·  Execute project reporting and analysis;
·  Pro-active internal and external communication concerning projects, quotations and sales order issues;
·  Acts as an informal but professional colleague within the group.

The organization
Philips Innovation Services draws upon a huge range of resources and know-how to support our customers in bringing their innovations to market, as fast and as efficiently possible. Our pragmatic technology experts and consultants benefit from decades of experience supporting customers in Philips Businesses and hundreds of companies outside Philips. Our support covers the entire innovation process, from front-end innovation to mass production and industrialization. Each day brings new challenges as we work in many different projects for a variety of customers, from small and medium enterprises to complex industries. In each phase of the innovation process we can offer the appropriate high-tech service-combination to help our customers’ innovations go to market, fast and efficiently. They can also choose just one specific competence or facility that fits their immediate need. What’s more, we can help them improve processes with our hands-on consultancy, especially in lean innovation, lean manufacturing, as well as environmental and safety, including compliance.

Your team
The Sales & Marketing department is responsible for Sales, Marketing and Project Support to the internal and external customers of Philips Innovation Services. The Business Support Office is part of the Sales & Marketing department and responsible for the operational end-2-end support in an international environment. The team consists of about 20 people and is located at the High Tech Campus in Eindhoven.

As Business Support Officer you report directly to the manager of the Business Support Office of Philips Innovation Services.

Our offer
Growth opportunities within the team and beyond.
We welcome you to a challenging, innovative environment with great opportunities for you to explore.

Our benefits are very competitive and designed around your preferences:

·  Competitive salary;
·  25 Days of leave and the possibility to purchase up to 20 extra days off annually;
·  A variable bonus based on both Philips results and personal performance;
·  Extensive set of tools to drive your career, such as a personal development budget, free training and coaching;
·  Solid company pension scheme and attractive collective health insurance package;
·  Opportunity to buy Philips shares and products with discount;
·  Healthy work-life balance.

We are looking for

·  You have a Bachelor degree preferably in business administration / business economics or industrial engineering;
·  Minimum 2-3 years of (relevant) work experience;
·  Ability to manipulate large volume of data and translate into meaningful decision making information and documents;
·  Excel skills is a must;
·  Strong affinity with processes, tools & systems (SAP is an advantage):
·  “Lean” knowledge and experience is a plus;
·  Good communication and stakeholder management skills;
·  Fluent in Dutch and English both written and spoken;
·  The ability to not only signal issues but also generate alternative solutions;
·  Able to work independently and to display a helicopter view;
·  Project management capabilities/experience.

Recruitment process

If you’re interested in this opportunity to join us, please upload your resume and motivation letter through the Philips career site- vacancy number 232255 .

Please note that the closing date of this vacancy is 10-04-2017.

After a pre-selection process based on your CV, you will be invited for recruitment- and business interviews.  

Contact

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