Business Process Analyst (OCC) - Planning & Logistics

Job description

Job Title

Business Process Analyst (OCC) - Planning & Logistics

Job Description

·  Work towards Transformation from Technical KPIs to Business Process KPIs
·  Identify, Design & Develop E2E Business Process KPIs in \' Planning & Logistics \' Domains by collaborating with Architecture Team, ITBPs, BPOs, ITGS Domain Service Specialists, Service leads, AMS Partners and Product Owners
·  Knowledge on the system architecture of \'Planning & Logistics\' Domains and evaluate Monitoring Solutions
·  Develop Operational Dashboard & Reporting for the identified E2E Business Process KPIs
·  Manage & Run E2E Business Process KPIs on Day2Day Basis
·  Drive Daily Operations, Part of Critical Situation teams, analysis on existing incidents, Problem Management & build CR backlogs
·  Drive improvements within landscape and business processes. Work closely with IT Global services Teams, Business process owners & Partner Teams
·  Define, deploy, report, measure and improve processes and deliverables continually towards operational excellence of services by deploying Lean and Six sigma frameworks
·  Experience with Solutions in Domains like - SAP FI, CO, FSCM, PCR, Simple Finance, SAP CS, PM, PS, SD, Warehouse Management , APO,JDA, Hybris , SNC,IBM WebSphere, SAP ,PI,XI, ESB ,CI, Informatica etc

Exposure to ICS/SOX, Validation and FDA industry standards.

Contact

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