Hybrid Sales Representative (Namibia)

Job description

JOB TITLE:

Sales Representative (Hybrid) – Namibia (Windhoek Based)

REPORTS TO:

Sales Manager

DEPARTMENT:

Sales

LOCATION:

Namibia (Windhoek)

HOURS OF WORK:

8:00am to 5:00pm + overtime where required unless otherwise agreed in writing +some weekend work/ public holidays + evening promotions

DIRECT REPORTS:

None

LIAISES WITH:

Call Centre, Merchandising, Drivers and Co-drivers, Finance, Regional Promotions Manager, POS Warehouse, Stock Warehouse, Customers, Consumers

MAIN PURPOSE OF THE ROLE:

Conducts sales and marketing activities to increase brand awareness, demand and distribution in the allocated area

JOB SCOPE AND CONTEXT:

Individual Job

Based on the road, with travel to regional locations, regular evening work required

Target driven, able to work independently, pressured environment

Outputs

Actions

Performance Indicators (KPI)

Sales

1. Sales and growth in market share are increased through targeted sales and marketing activities

A. Generate sales from existing customers

· Call plan implemented

· Deals and discounts negotiated within agreed parameters

· Customer queries and problems resolved

· Increased sales volumes negotiated within allocated sales area

· New listings and sales targets achieved as per sales plan

· Calls and sales volumes recorded on standard daily working sheets and PDA

· Weekly and monthly sales and ad hoc promotions reports submitted on time according to agreed format on PDA

B. Implement sales and marketing strategy effectively

· Visibility agreement executed

· Additional visibility opportunities identified and implemented

· Product availability/ distribution targets implemented

· Merchandising standards are maintained

· Segmentation tool implemented (PDA)

C. Implement promotions

· Promotions arranged according to the promotions plan

· Promotional stock, staff and point of sale for promotions arranged

· Promotions set up and implemented according to set criteria and on time

· Feedback form on the outcomes of the promotion provided to sales management according to agreed deadline

D. Develop brand equity

· Promotions reflect brand appropriate look and feel

· Consumers engaged through events and promotions

· Bar staff engaged and trained to promote the brand

· Relationships with equity accounts developed

E. Generate new business

· New business initiated as per targets

· Relationships with re-distributors developed

· Leads followed up and feedback provided to sales managers

· Business opportunities to sell product range identified

· Documentation required for the opening of new accounts collated and followed up

· New equity accounts identified

Stakeholder Relations

2. Productive relationships with internal and external stakeholders maintained

A. Build relationships with customers and re-distributors

· Increased sales volumes negotiated

· Customer queries and problems resolved effectively

· Pernod Ricard is a preferred supplier

· Business opportunities to sell product range identified

B. Liaise with Merchandisers

· Merchandising standards are maintained

· Ad hoc merchandising opportunities exploited

C. Develop collaborative relationship with the PRSA and Re-distributor Call Centres

· Orders are captured correctly and on time

· Out of stock information available to reps

· On hold accounts information available to reps

D. Liaise with Regional Promotions Manager

· Promotions set up and implemented according to set criteria and on time

· Feedback form on the outcomes of the promotion provided to sales management according to agreed deadline

E. Build collaborative relationships with bar staff and venue owners

· New trends identified

· Pernod Ricard is the preferred supplier

JOB REQUIREMENTS:

Minimum Educational Requirements and Work Experience:

Only Namibian passport holders/citizens will be considered.

National Diploma level with commerce, sales and marketing preferable

2 years sales experience in the liquor industry or within an FMCG environment

Drivers License

Functional and Technical Competencies:

Market & Environment, Commercial Strategy, Results Orientation, Negotiation Techniques, Promotion, Merchandising, Evaluation of Commercial Activities, Customer relationship Management, Sales Team Management

Behavioural Competencies:

Effective Decision Making, Planning and Organising, Team Work, Communication, Technical Expertise, Presentation Skills, Influencing & Negotiation, Big Picture Thinking, Innovation, Change Management, Making Things Happen, Initiative

Leadership Competencies:

NA