HR Coordinator - UK Retail

Job description

Description

HR Coordinator

Role Title: HR Coordinator

Team: HR Operations – UK Retail

Department: HR – UK Retail

Reporting Relationship: ER Manager / Resourcing Manager

Location: London Euston, London Hammersmith from August

Company Overview:

In February 2016, Paddy Power and Betfair merged to form one of the largest online betting operators in the world: Paddy Power Betfair plc. The merger propelled the enlarged group into the FTSE 50.

The Paddy Power brand boasts an international multi-channel betting and gaming group. The Paddy Power brand is widely seen as one of the most distinctive consumer brands in Europe. The Betfair brand is famous for Innovation. Betfair pioneered the betting exchange in 2000 – a product which altered the landscape of the sports betting industry.

Today, Paddy Power Betfair is a force to be reckoned with. We have a market-leading presence in the UK, Ireland, Australia and the USA, as well as a range of B2C and B2B operations across Europe.

Department Overview:

In UK Retail HR we are constantly looking ahead. Not only do we ensure we keep pace with the business direction, we ensure we have maximum input in shaping the business direction.

People underpin all retail activity. We excel in keeping the lights on with operational, tactical and transactional activity and are also working to achieve the following key objectives:

Hiring, developing and retaining the best shop managers and teams in the sector
Creating an environment that maximises potential
Supporting our people to deliver their best

We are hardworking, collaborative and challenging yet have fun whilst doing so.

Role Overview/Purpose:

In this role you will be aligned to one of our two Regions, making up 8 districts, and operate as a coordinator for the HR Department in UK Retail providing full support on the whole employee life cycle. You will own all of your regions new starter processes and administration and will succeed by regularly communicating with your district managers and other key stakeholders. You will also be involved in projects to improve the overall employee lifecycle and new starter experience.

Key Responsibilities:

Recruitment Coordination

·  Record and receive key recruitment information to ensure a slick, smooth new starter process for all new recruits whilst making sure all have a WOW factor pre-induction experience;
·  Deliver on your objectives, achieving target time to hire by obtaining references and other key new starter details as efficiently as possible;
·  Update and distribute the new starters in process and work closely with District Managers and all other key stakeholders to get recruits in to the business
·  Support the new starters process to include: preparing contracts and offer letters, checking right to work identification documents and ensuring prompt delivery of the new employee welcome pack, offer letters and contracts;
·  Analyse and provide insight to the business on recruitment activity including number of hires, time to hire, source of applicant, interviewer and leaver data
·  Work closely with the aligned Resourcing Consultant for the region to ensure all offer information received is correct, as well as all relevant right to work documents are received copied and signed

HR Coordination

·  Accurate inputting and updating of the HR database with new starters, leavers, transfers and salary changes so that our people are paid correctly and on time
·  Maintain accuracy of all personal and job specific data on the HR database and ensure regular auditing of information is carried out;
·  HR filing – ensure each employee has a complete and up-to-date employee file to keep us fully compliant of all UK Regulations and Immigration legislation; track and record the return of vital HR information; put processes in place (where required) to meet the above requirements and follow-up non-returned documentation, and ensure leavers are removed and archived;
·  Producing monthly and ad-hoc reports directly from HR system and providing insight and analysis into leaver/disciplinary trend and patterns;
·  Ensure all incoming emails and people related queries are responded to accordingly in line with Department’s Service Level Agreement;
·  Preparation of all letters and input on Payroll system associated with all employee changes and updates
·  Oversee all ‘time off work’ administration for all employee leave;
·  Actively manage pension enrolment, termination from our sharesave scheme, eye care vouchers and annual travel card applications
·  Work closely with the aligned Regional HR & Payroll Advisor on regional employee relations activities which includes preparing disciplinary invite/packs and outcome letters;
·  Maintaining and updating the ER log and other ER/Payroll associated trackers and ensuring accuracy and completeness of all ER Data;
·  Work closely and be in regular communication with your counterpart HR administrator. Provide cover for each other and maintain a smooth operation throughout the year

Drive Improvement

·  Work and contribute to projects that improve the new starter journey and experience – reducing the time it takes to get a new starter in to the business whilst providing them with relevant, engaging and exciting information about the company
·  Continually seek ways of improving HR coordination and process, whilst maintaining 100% accuracy
·  Analyse and be able to draw conclusions around key starter and leaver data, and how they link together, demonstrating sound commercial awareness

Candidate Qualities:

·  Personally driven to deliver the highest standards, with an understanding of the importance of a quick and accurate HR process at all stages
·  Able to work at pace and deal with a high volume of HR administrative activities, whilst effectively prioritising tasks
·  Strong communication skills – able to talk to candidates and new starters, District Managers and current employees
·  Collaborative team player who can work closely with aligned resourcing consultants and HR advisors to deliver a perfect employee lifecycle and journey
·  Highly organised and time efficient, able to keep within service level agreements and motivated by delivering results
·  Curious and eager to explore new opportunities and ways of increasing efficiency

Technical Competencies:

·  Microsoft Office skills, including Outlook, Word and strong proficiency on Excel
·  Able to provide basic advice and guidance to stakeholders
·  Good knowledge of HR processes and systems

Education, Qualifications & Experience:

·  Experience of working with HR systems preferred
·  High volume HR administration experience preferred
·  Experience of working in a fast paced customer facing environment

We all play to win. But we always remember the playing is every bit as important as the winning. We never forget our responsibilities to consumers and the wider communities we operate in. Paddy Power Betfair is an equal opportunity employer and supports workforce diversity.

By submitting your application online, you agree that: your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than two years, in order to consider you for prospective Paddy Power Betfair roles.