Offers “Orange”

days ago Orange

(TM) TSC Expert

  • Internship
  • Gurgaon (Gurgaon)
  • Infra / Networks / Telecom

Job description



about the role

To provide next level technical support  to Skill centers keeping in view functional KPIsTo identify SDN Backbone network issues for Customer Services and co-ordinate with SDN TEC for resolution.To identify service issue(Firewall,Loadbalancer) for customer and  co-ordinate with VNF OPS for resolutionTo contribute to Network performance and customer satisfaction business objectives  by providing high quality second level technical support on all SDN Customer services in Orange Business ServicesTo generate “Technical Incident Reports” for major network incidents and problemsTo lead  technical domain skills development projects and ensure that right level of technical skills are available on a particular technical domain

 

about you

 

5 to 8 years of work experience in Telecom domain

minimum 4-7 years of hands on experience in Layer-3 configurations desirable

 

additional information

 

5 to 8 years of work experience in Telecom domain

minimum 4-7 years of hands on experience in Layer-3 configurations desirable

department

Customer Services & Operations

contract

Regular